Director of People Operations

Mastery Charter Schools•Philadelphia, PA

10d•$110,000 - $121,550

About The Position

Position Summary: The Director of People Operations (D, POPs) is a key strategic role for designing and implementing Mastery’s employee value proposition and back-of-house Human Resource policies, processes, and functions. The D, POPs supports the Senior Director of People Operations in leading the People Operations team (the people responsible for the systems of HR and Talent Acquisition) to drive an employee-focused, high-performance, outcomes-driven organizational culture. The Director is responsible for the oversight, delivery and management of the key HR functions of compensation and benefits and manages the Coordinator who supports compliance and on-boarding/off-boarding. The position leads strategy as well as collaborates with the other Talent leaders and teams at both the central office as well as across Mastery’s school campuses. Duties and Responsibilities: Essential Job Functions: Implement and assess the organization’s compensation philosophy via the compensation-setting process, additional compensation process, and annual performance review cycle, including development of training materials, toolkits, and other resources Conduct compensation analysis and studies to assess pay equity and competitiveness including performing job evaluations, annual market pricing, FLSA reviews, and implement solutions-based on findings Own the design, administration, communication, compliance and implementation of an inclusive and employee-centric strategy for all employee benefit programs (estimated at approximately $30M annually) Act as the primary contact for benefit consultant team, carriers and third-party administrators Manage internal and external vendor systems and other associated technology supporting benefit plans and salary analysis while working closely with Payroll and applicable constituents to monitor compliance. Act as a trusted advisor and manage both central office and school-based relationships, ensuring exceptional personal interactions and norming across leaders for compensation and benefits issues Maintain sound working knowledge of Mastery’s compliance with local, state, and federal labor and human relations laws – including ERISA, FLSA, ACA Manage and develop the HR Coordinator and ensure they meet role expectations Other Job Functions: In partnership with the Senior Director, collaborate with the Finance Team to establish and review the annual budget for Mastery’s compensation and benefits initiatives Serve as an internal consultant to the Employee Relations, Talent Acquisition, and School Leadership teams on a variety of topics Identify and lead activities that build efficiencies, automation, standardization, and adoption of best practices regarding People Operations functions Responsible for leading or managing all aspects of complex HR projects, as assigned - from inception to conclusion - ensuring regular project status communications to key stakeholders and team members Complete other duties and special projects, as assigned

Requirements

Exceptional organization skills – a detail-oriented approach to multi-task and meet deadlines under pressure
Strong aptitude for data collection and analysis as well as ability to manage data platforms or portals
Ability to be agile and creative, with solid problem-solving skills
Excellent communication, public relations, and interpersonal skills both orally and in writing
Comfort and demonstrated ability to successfully facilitate and engage various size groups or audiences
Self-starter, with the ability to work well independently, as well as with a team
Ability to manage complex projects and prioritize appropriately
Skilled in Microsoft Office suite (Excel, Word, Access, PowerPoint)
HSD/GED, plus a minimum of ten (10) years of relevant, full-time, progressively more responsible experience, OR relevant Bachelor's degree plus a minimum of six (6) years of experience
Minimum of four (4) years of progressively more responsible experience in Human Resources Management, HR Operations, or other relevant area of HR that includes supervision and evaluation of others
Broad knowledge and experience in employment law, compensation, organizational development, employee relations, and/or training and development
Working knowledge of Pennsylvania and New Jersey regulations and employment law strongly preferred
Able to travel to urban based school facilities on a regular routine basis.
Ability to physically perform the essential duties of the role as outlined above, and to work in the environmental conditions required, such as traveling to network campuses, monitoring and interacting with students, in-person facilitation of trainings, etc.; This role may require frequent travel between multiple locations. Reliable transportation is essential to fulfill job responsibilities

Nice To Haves

HRCI and/or SHRM certification strongly preferred
Prior experience with training design and delivery a plus
Experience in urban schools or other educational settings a plus

Responsibilities

Implement and assess the organization’s compensation philosophy via the compensation-setting process, additional compensation process, and annual performance review cycle, including development of training materials, toolkits, and other resources
Conduct compensation analysis and studies to assess pay equity and competitiveness including performing job evaluations, annual market pricing, FLSA reviews, and implement solutions-based on findings
Own the design, administration, communication, compliance and implementation of an inclusive and employee-centric strategy for all employee benefit programs (estimated at approximately $30M annually)
Act as the primary contact for benefit consultant team, carriers and third-party administrators
Manage internal and external vendor systems and other associated technology supporting benefit plans and salary analysis while working closely with Payroll and applicable constituents to monitor compliance.
Act as a trusted advisor and manage both central office and school-based relationships, ensuring exceptional personal interactions and norming across leaders for compensation and benefits issues
Maintain sound working knowledge of Mastery’s compliance with local, state, and federal labor and human relations laws – including ERISA, FLSA, ACA
Manage and develop the HR Coordinator and ensure they meet role expectations
In partnership with the Senior Director, collaborate with the Finance Team to establish and review the annual budget for Mastery’s compensation and benefits initiatives
Serve as an internal consultant to the Employee Relations, Talent Acquisition, and School Leadership teams on a variety of topics
Identify and lead activities that build efficiencies, automation, standardization, and adoption of best practices regarding People Operations functions
Responsible for leading or managing all aspects of complex HR projects, as assigned - from inception to conclusion - ensuring regular project status communications to key stakeholders and team members
Complete other duties and special projects, as assigned