New to OU Health? Ask your recruiter about our competitive wages and total rewards package including a sign-on bonus and possible relocation assistance if you are located outside of 100 miles! Under direction of the AVP of Care Management, the Director of Care Management Operations is responsible for leading Care Management and Behavioral Health with additional program oversight as assigned. Expected to demonstrate transparency, integrity, and consistency in all interactions and to work collaboratively with key stakeholders across the care continuum. Essential Responsibilities Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position. Partners with CM and organizational leaders to establish a culture that exudes teamwork, collegial collaboration, and innovation. Works as a team member to operationalize CM Strategy that leads the organization to clinical excellence. Partners with Clinical Data Manager to ensure the collection and dissemination of Care Management key performance indicators. Collaborates in or leads the process for the development of performance improvement activities for assigned projects. Works closely with management and other health care professionals to ensure success of organizational goals Interacts with physicians on initiatives to support Care Management initiatives to improve patient experience and outcomes. Inspires team members and fosters accountability and ownership to align regulatory and evidence-based practices. Manages a team of Care Management professionals and provides primary input regarding the hiring, development, performance evaluation and progressive discipline actions for team members. Performs other duties as assigned
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Job Type
Full-time
Career Level
Manager