Director Of Patient Access

TEKsystems • Valley City, ND

6d • $75,000 - $85,000 • Onsite

About The Position

We’re looking for a Patient Access Manager to lead registration and financial clearance operations across two critical access hospitals. This is a leadership role where you’ll ensure smooth patient access processes, drive operational excellence, and mentor a dedicated team. If you thrive in a dynamic healthcare environment and have a passion for guiding teams toward success, this is the opportunity for you.

Requirements

• 3–5 years of healthcare supervisory experience (physician practice experience accepted if managing direct reports).
• Relationship between admitting, clinical, financial, and clearance activities.
• Revenue Cycle Management and regulatory guidelines.
• Strong leadership and organizational abilities.
• Excellent interpersonal and communication skills.
• Ability to manage multiple priorities and drive operational metrics.
• High School Diploma required; college degree preferred.

Nice To Haves

• Familiarity with healthcare information systems.
• Experience in budget/cost management and strategic planning.

Responsibilities

• Oversee registration processes, including pre-service and point-of-service financial clearance activities.
• Manage operational metrics to meet Service Level Agreements and budgetary goals.
• Lead staffing activities: hiring, training, scheduling, and performance management.
• Develop and implement action plans for process improvements and long-term strategies.
• Foster staff engagement and mentor supervisors to support growth and retention.
• Communicate proactively with leadership and provide solutions for operational challenges.
• Ensure compliance with hospital policies, regulatory requirements, and revenue cycle standards.

Benefits

• Medical, dental, vision, disability, life, and business travel insurance
• Manager Time Off – 20 days per year
• 401k with up to 6% employer match
• 10 paid holidays per year
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees