Director of Patient Access Services-Patient Financial Services-Corporate 42nd Street-Full-Time Days
About The Position
The Director of Patient Access will be responsible for creating and directing efficient systems for registration staff in the Emergency Department, Admitting, Same Day Surgery and Labor and Delivery. This position is responsible for directing and managing patient access and financial counseling for the hospital. The Director will collaborate with staff and leadership within the organization to drive standard processes and ensure consistency of practices as well as continuous process improvement within the Revenue Cycle domain. The Director will provide financial management, leadership and expertise in managing all details of assigned operations and works in conjunction with other departmental leadership. The Director fosters and promotes a culture of excellence in customer service to internal and external clients. Additionally, they will build trust and collaboration amongst the team by enhancing employee engagement, addressing performance results, and providing coaching and mentoring This role also plays a key leadership role with the Health System Revenue Cycle Team, with involvement in decisions affecting all areas of the revenue cycle.
Responsibilities
- Creating and directing efficient systems for registration staff
- Directing and managing patient access and financial counseling
- Collaborating with staff and leadership to drive standard processes
- Ensuring consistency of practices and continuous process improvement
- Providing financial management, leadership, and expertise
- Fostering a culture of excellence in customer service
- Building trust and collaboration amongst the team
- Enhancing employee engagement
- Addressing performance results
- Providing coaching and mentoring
- Playing a key leadership role with the Health System Revenue Cycle Team
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
