Director of Outlets, Recess Hotel & Club

BARDO HotelsSavannah, GA
7h

About The Position

We are seeking a Director of Outlets for Recess Hotel and Club, a dynamic leader responsible for overseeing all food and beverage outlets across the property. This role is instrumental in shaping the guest experience, driving operational performance, and building a strong, service-driven culture across each venue. The Director of Outlets is a culture leader who fosters accountability, collaboration, and consistency, while elevating both the guest and team member experience. This individual thrives in a fast-paced, entrepreneurial environment and is highly visible—leading from the floor while maintaining a strong grasp on financial performance and strategic direction.

Requirements

  • Minimum of five (5) years of progressive leadership experience in food and beverage, preferably within a luxury or lifestyle hotel environment
  • Proven ability to lead multiple outlets and deliver strong operational and financial results
  • Strong leadership presence with a track record of developing teams and driving engagement
  • Excellent organizational and time management skills, with the ability to prioritize in a fast-paced environment
  • Strong business acumen, including budgeting, forecasting, and cost control
  • Exceptional interpersonal and communication skills, both written and verbal
  • Solutions-oriented mindset with the ability to think critically and act decisively
  • High standards for presentation, professionalism, and service execution

Responsibilities

  • Oversee all dining outlets, ensuring consistency in service, execution, and alignment with brand standards
  • Lead, develop, and inspire outlet leaders and front-of-house teams, creating a culture of accountability and engagement
  • Drive operational excellence across all outlets, with a focus on service quality, efficiency, and guest satisfaction
  • Partner with culinary, beverage, and brand teams to deliver cohesive and well-executed dining experiences
  • Actively engage with guests and club members, anticipating needs and resolving concerns with professionalism and care
  • Establish and maintain high standards for food and beverage quality, presentation, and service
  • Develop and manage annual budgets, monitor financial performance, and implement strategies to achieve revenue and cost targets
  • Set clear goals and expectations for outlet performance, tracking progress and holding leaders accountable
  • Ensure compliance with all food safety, sanitation, and alcohol service regulations
  • Oversee inventory management and implement effective tracking and control processes
  • Collaborate cross-functionally with other departments to support programming, events, and overall guest experience
  • Provide ongoing coaching, feedback, and development opportunities for leaders and team members
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