Director of Operations

Bigfoot Beverages•Eugene, OR

14d

About The Position

At Bigfoot Beverages, operations is where strategy becomes reality—and where performance is won or lost. As our Director of Operations, you’re responsible for how the operation runs—how it performs, how it’s staffed, and how it shows up every day. This role oversees warehouse and delivery operations across the Eugene market and plays a direct role in overall business performance. You’ll spend your time where the work is happening—close to the team, close to the operation, and close to the details—leading leaders, solving problems, and driving continuous improvement across the business.

Requirements

High School Diploma or GED
Leadership experience in warehouse, logistics, transportation, or distribution operations
Experience managing leaders (not just individual contributors)
Strong operational and financial acumen—labor planning, budgets, and performance metrics
Ability to lead in a fast-paced, high-accountability environment
Strong problem-solving skills and a bias for action
Clear, direct communication and the ability to influence across teams

Nice To Haves

Experience in beverage distribution or CPG
Experience leading multi-shift warehouse and delivery operations
Familiarity with warehouse systems and distribution tools
Experience managing DOT-regulated transportation operations

Responsibilities

Lead the Operations Team
Lead and develop key leaders including the Warehouse Operations Manager, Warehouse Night Manager, and Driver Manager
Build a strong, accountable leadership team through coaching, performance management, and development
Set clear expectations and drive consistency across warehouse and delivery teams
Oversee all warehouse functions including receiving, storage, and order fulfillment
Ensure accurate inventory management and product availability
Identify and drive improvements in warehouse processes, efficiency, and consistency
Partner with inventory and purchasing to align supply with demand
Oversee delivery operations to ensure safe, accurate, and on-time execution
Monitor routing, scheduling, and route efficiency
Track key performance metrics and hold teams accountable to results
Support development of drivers and delivery leadership
Partner closely with Sales leadership to ensure operations supports market execution
Coordinate with merchandising, sales, and support teams to meet customer expectations
Communicate clearly with senior leadership on performance, risks, and opportunities
Own labor planning, operational budgets, and cost control
Analyze performance metrics to identify gaps and improvement opportunities
Drive continuous improvement initiatives across the operation
Lead a strong safety culture across warehouse and delivery teams
Ensure compliance with DOT, FMCSA, and company safety standards
Support training, incident prevention, and accountability