Director of Operations - Mid West territory

Apotheco, LLC•Carmel, IN

19h

About The Position

We are currently looking for a Director of Operations at Apotheco Management Group LLC. The Director of Operations will be responsible for initiating operations and managing Apotheco Pharmacy Group pharmacies within their designated region. Working with management team to maintain and increase efficiency, quality, and customer service levels in the daily operation, as well as execute on department goals. This position requires on site management in the field representing up to 80% of the Director of Operations responsibility. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.. This role must reside within the division territory/Mid West territory and will require travel to other satellite locations.

Requirements

Have earned a degree in Pharmacy (B.S. or Pharm D) is required from an accredited pharmacy school.
Have had at least 5 years’ experience in pharmacy management and operations.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages and volume.
Ability to apply concepts of basic algebra and geometry.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
To perform this job successfully, an individual should have working knowledge of Microsoft Office Products and e-mail as noted below.
Drug product and clinical pharmacy knowledge
Familiar with clinical programs, formulary designs, prescription benefit trends, and PA programs
Time management skills – strong planning and organizational skills
Written and Oral communication skills
Demonstrated ability to handle confidential information appropriately
Ability to work independently, goal-0riented, and able to motivate individuals to achieve targeted results
Strong computer skills, including MS Window, Word, Outlook, and Excel
Excellent interpersonal and problem-solving skills
Ability to work in a fast-paced environment
Strong team building and leadership skills
Strong customer service orientation and commitment to professionalism
Excellent verbal and written communications skills
This role must reside within the division territory/Mid West territory and will require travel to other satellite locations.
The individual will need to satisfactorily complete 3 management/supervisor training courses within the first 6 months of the position.

Responsibilities

Train staff on all aspects of Apotheco Pharmacy Group site operations and develop a culture of constant focus on process improvement.
Supervise and hold accountable all employees of Apotheco pharmacies to established pharmacy SOPs and P&Ps.
Provide ongoing, continuous management oversight as a coach who is concerned with the growth and development of employees.
Ensure compliance with all Board of Pharmacy and Federal / DEA laws and regulations.
Comply with all HIPAA rules and regulations.
Ensure security measures are taken to avoid theft or loss within pharmacy sites.
Ensure exceptional customer service is being delivered to all patients and customers.
Design and implement services and processes that are responsive to patients’ needs and support exceptional customer service.
Communicate openly and honestly on a regular basis with employees and supervisor to ensure all goals are being met.
Responsible for financial performance of all sites. This includes correct staffing levels, inventory management, billing, and collections, purchasing, and other metrics as determined by senior leadership.
Responsible for continued growth in volume of all sites. This is through introduction of new programs, sales to other facilities, and capturing of existing clients within the facility.
Serve as liaison between Apotheco pharmacies and the dermatology clinics and prescribers we serve.
Coordinate all aspects f implementation of new pharmacy sites. This includes visiting site construction, BOP licensing, recruiting, and hiring of employees.