Director of Operations - Healthcare & Social Services

Your IT Recruiter • Los Angeles, CA

16d • Hybrid

About The Position

The Director of Operations is a senior operational leader responsible for driving performance, accountability, and scalable systems across healthcare, housing, and mental health programs. This role translates executive strategy into measurable operational outcomes and leads cross -functional initiatives that improve quality, efficiency, and impact. This is a high -impact leadership role overseeing multiple program managers and enterprise -wide initiatives within a mission -driven organization serving vulnerable populations.

Requirements

• 10+ years operational leadership in healthcare, social services, or mission -driven organizations
• 5+ years managing managers
• Experience in at least two: Healthcare administration Housing / supportive housing programs Mental health services Integrated care models
• Proven track record managing complex cross -functional initiatives
• Experience building systems in growing or resource -constrained environments
• Advanced project management (Agile, Asana, Monday, MS Project, etc.)
• Strong data analysis and KPI development skills
• Proficiency with Excel and BI tools (Tableau, Power BI, dashboards)
• Knowledge of healthcare compliance (HIPAA, regulatory standards)
• Experience with performance measurement frameworks
• Master’s degree preferred (MPH, MHA, MSW, MBA or related)
• PMP, Lean Six Sigma, LCSW or similar credentials a plus

Nice To Haves

• Integrated care models (health + behavioral health + social services)
• Work with vulnerable populations (homelessness, SMI, chronic illness)
• Medi -Cal / Medicaid programs
• Budget oversight ($5M–$15M)
• HIPAA, Joint Commission, CARF familiarity
• Los Angeles County healthcare/social services landscape

Benefits

• Medical, dental, vision (90% employer paid)
• 401(k) with 4% match
• 20 PTO days + 12 holidays
• $5,000 annual professional development
• Hybrid schedule (3 onsite / 2 remote)
• 12 weeks paid parental leave
• Growth path to VP of Operation

What This Job Offers

• Job Type: Full-time
• Career Level: Director