Director Of Operations

Mai PlacementBrooklyn, NY
Onsite

About The Position

A growing education services organization is seeking a Director of Operations to support the day-to-day execution of its Education Services division. This role is focused less on high-level strategy and more on strong execution. The right person will be detail-oriented, highly organized, operationally sharp, and able to keep a department running smoothly with a high degree of accuracy, compliance, and follow-through. This is a strong fit for someone in the broader healthcare / education / child services space who is a solid operator, understands how to manage details and people at the same time, and can work effectively with schools, families, and government stakeholders.

Requirements

  • Strong operational experience in the broader education / healthcare / child services space
  • Highly detail-oriented with strong project management instincts
  • Strong people skills and professional communication
  • Able to manage both backend execution and outward-facing relationships
  • Comfortable dealing with schools, customers, and Department of Education contacts
  • Strong process thinker with excellent follow-through
  • Able to grow with the role over time
  • Fanatical attention to detail
  • Compliance and process discipline
  • Strong interpersonal skills
  • Solid people management
  • Execution over strategy

Responsibilities

  • Oversee day-to-day operational execution within the education Services division
  • Maintain high standards around compliance, documentation, funding, and efficiency
  • Track details closely and ensure nothing falls through the cracks
  • Support customer service and stakeholder communication across the department
  • Manage a small but growing team
  • Coordinate with schools, internal teams, and Department of Education contacts
  • Support implementation of new programs, funding sources, and departmental processes
  • Conduct operational research and help set up new initiatives at the department level
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