Director of Operations

GODDARD RIVERSIDE COMMUNITY CENTER•New York, NY

53d•$110,000 - $125,000•Onsite

About The Position

Reporting to the Assistant Vice President of Housing Operations & Facilities and serving as an integral member of the Operations Team, the Director of Operations supports the Agency’s mission by overseeing and managing facilities, vendor management, and other essential operations.

Requirements

Bachelor’s degree in relevant fields such as Engineering, Business Administration or Operations Management
Minimum 5 years of experience in a management role ideally in the area of operations
2 years of experience in project management
Demonstrated knowledge of high-quality compliance and contract management techniques
Superior skills and ability to influence and engage direct and indirect reports and facilitate collaborative planning and action.
Excellent written, verbal and group presentation skills
Exemplary fiscal management and performance management skills and experience
Ability to read blueprints and construction plans and documents
Knowledge of and ability to research federal, state, and local codes, regulations and ordinances pertinent to facilities planning, design, construction and maintenance
Excellent analytical, creative and critical and thinking skills
Coaching, training and staff development experience to a team with diverse levels of expertise
Self-reliant, good problem solver, results oriented
Energetic, flexible, collaborative, and proactive; a team leader who can positively and productively impact both strategic and tactical initiatives.
Advanced Microsoft office and technology skills
Ability to learn new technology and software quickly

Nice To Haves

Experience working in a nonprofit is a plus

Responsibilities

Provide the planning and guidance to Facilities Managers and Assistant Director of Operations necessary for the maintenance of cost-effective workspace for the organization and its staff and living space for shelter residents
Regularly inspect to ensure all equipment and facilities meet environmental, health and security standards and comply with federal, state and local building codes and regulations, including OSHA and EPA
Provide assistance to Senior Leadership in locating, renovating, and setting up a new program or office space. To include but not limited to working with brokers to visit sites, overseeing contractors and vendors as well as lease negotiations.
Provide information and instruction on safety protocols related to business operations, including the training of all site Safety Managers.
Serve as the organization’s Safety Officer to assess situations in an emergency and make recommendations for a course of action to the Senior Leadership Team or designated emergency management team
Provide oversite of repair maintenance to internal and external office environment and facilities to include painting, electrical, plumbing, air conditioning and ventilation
Implement, monitor, and revise as needed, key operational systems and procedures to meet the changing internal or external requirements of effective facilities management
Monitor the procurement of goods and services, continually evaluating for the best cost/quality balance, and vendor relationships
Identify and implement improvements to office services, security systems, and other essential administrative and programmatic operations
Oversee all inter-site moves and deliveries of furniture, equipment, and supplies
Perform facilities audits and provide semi-annually a written report of results to the AVP of Housing and Operations for distribution to Senior Leadership and Program Directors
Participate with the AVP of Housing and Operations in the development of the facilities operations budget
Establish organizational and departmental goals with the Senior Leadership Team and the Executive Director
Promote a culture of high performance and continuous improvement that values ongoing training and a commitment to quality.
Ensure facilities staff members receive timely and adequate training to meet the changing needs of the organization
Identify and prioritize facilities needs across the agency. Oversee and manage facilities and front desk personnel
Oversee the scheduling and renting of Goddard space usage to community groups
Oversee the agency’s vehicle fleet, supervising the Fleet Manager, ensuring vehicles meet safety standards and compliance through routine maintenance, repairs, GPS, and agency code of conduct
Oversee vehicle procurement
Provide support in identifying suitable office or program space, including managing renovations and move-related process