Director of Operations
About The Position
Whiteman Osterman & Hanna LLP seeks a Director of Operations to help guide the work of our firm in a period of notable growth. As the senior leader managing multiple teams, you will bring a steady focus to all projects within the firm’s non-legal departments. We’re looking for a candidate with the ability to forecast the needs of a given project many months out, with the sense of vision and ability to delegate in order to accomplish the established goals. You will oversee multiple departments, including: intake, records, facilities, office support, library services, and administrative support. This role also oversees the tracking of CLE/admission requirements for attorneys and paralegals. You will collaborate closely with the Director of Human Resources, General Counsel, and our Executive Committee, while reporting to the COO/CFO. The ability to synthesize strategic direction from firm leadership and translate that into clear and purposeful action among the teams you oversee is essential. Our firm, based in Albany, New York, is the largest and one of the most well-respected law firms in the Capital Region. We have 19 practice areas which utilize a team approach to address our clients’ needs. In addition to Whiteman Osterman & Hanna’s depth of legal knowledge, we are dedicated to creating a positive and rewarding work environment for all employees – attorneys and staff alike.
Requirements
- Bachelor’s degree required
- 8+ years of relevant Operations experience required
- Experience leading robust, cross-functional teams required
- Budget and financial management
- Change management
- Project management
- People leadership, supervision, and delegation
- Critical thinking and strategic decision-making
- Excellent interpersonal and written/oral communication skills
- Proficiency in Microsoft Office Suite, with strong Excel skills
- Familiarity with online legal research software such as Westlaw or Lexis
Nice To Haves
- Law firm or other professional service firm experience preferred
- Records management experience strongly preferred
- Experience with document management systems (DMS), such as NetDocuments, preferred
Benefits
- Medical
- Dental
- 401(k) with company match and profit-sharing options
- Generous time off package
- Corporate discounts to various businesses
- Opportunities to support and be active in the community
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What This Job Offers
Job Type
Full-time
Career Level
Director
