Director of Operations, Orthopedic Service Line -2515058300-NCHJAX-NFL-Administration-Nemours Children's Health, Jacksonville

Nemours Foundation • Jacksonville, FL

36d

About The Position

The Director of Operations provides strategic, financial, and operational oversight for designated Orthopedic service lines across North Florida. Reporting to the VP, Operations or their delegate, this leader ensures effective management of practice operations, program development, and long-term growth. Working in close collaboration with specialty chairs, chiefs, nursing leaders, and administrative teams, the Director drives strategic initiatives that strengthen quality, operational efficiency, and patient-family experience across all outpatient locations.

Requirements

• Bachelor's degree required (Master's preferred)
• 3-5 years of progressive healthcare management experience, preferably in pediatric or specialty care
• Proven success in strategic planning, budgeting, and performance improvement methodologies
• Strong leadership and communication skills with the ability to motivate and inspire multidisciplinary teams
• Demonstrated experience partnering with physician, nursing, and administrative leadership
• Expertise in fiscal management, resource allocation, and operational efficiency
• Exceptional interpersonal and problem-solving skills; thrives in a collaborative, evolving environment
• Commitment to professional growth, team development, and continuous improvement

Nice To Haves

• Experience supporting Orthopedics and Orthopedic OR Surgery operations are preferred.

Responsibilities

• Develop, recommend, and implement business and organizational models that balance specialty goals and the organization's enterprise strategies.
• Lead strategic growth efforts for assigned service lines by formulating and executing business plans and measurable objectives.
• Partner with planning, marketing, and business development teams to identify, develop, and promote new and enhanced outpatient programs.
• Align strategic and program planning with operational and capital budgets, facility development, and long-range master planning.
• Collaborate with hospital and practice management teams to advance shared goals and partnerships.
• Build and maintain strong relationships with community organizations, partner institutions, and other healthcare entities.
• Oversee all administrative, operational, and financial functions of assigned divisions and programs.
• Develop and manage operating and capital budgets to meet financial goals and support sustainable growth.
• Interpret and implement policies and procedures that guide quality service delivery.
• Collaborate with physicians and clinical teams to improve workflow efficiency, documentation, and productivity.
• Monitor and ensure compliance with patient safety, quality, and performance improvement standards.
• Integrate services across departments to ensure consistency and excellence in patient care.
• Maintain open communication with the AVP, CMO, chairs, and VP of Operations to track progress and address challenges effectively.
• Recruit, mentor, and evaluate high-performing staff to meet operational needs and growth plans.
• Foster a collaborative, inclusive, and accountable work culture that promotes perseverance, engagement, and professional development.
• Support the ongoing education and orientation of associates, ensuring safe work practices and a positive team environment.
• Ensure compliance with all legal and regulatory requirements.

Benefits

• Relocation Assistance
• Medical, Dental, and Vision - Four levels of medical coverage are available, including fertility care and prescription drugs for associates and their families.
• Paid Time Off (PTO) - PTO will accrue according to your role and length of service. There are six paid holidays annually, and one day of paid volunteer time off.
• Paid Parental Leave - New parents receive 6 weeks of paid leave at 100% of pay.
• Tuition Reimbursement - Reimbursement is available on approved courses to maximum of $5,250.
• Retirement Savings Plan - There is a 403(b) plan with immediate participation and matching contributions. A 457(b) program is available for highly compensated associates.
• Basic Life and Accidental Death & Dismemberment (AD&D) Insurance - Basic Life Insurance is paid equal to one time your annual salary, up to a maximum of $500,000.
• Short- and Long-Term Disability - All associates are automatically covered by our short-term disability coverage with income protection for disabilities caused by illness, accident, or injury that are not work-related, at 60% of your salary.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Industry: Religious, Grantmaking, Civic, Professional, and Similar Organizations
• Number of Employees: 5,001-10,000 employees