Director of Operations

IMI Plc - Legacy Precision•Palmer, MA

2d•Onsite

About The Position

The Operations Director is a key member of the site leadership team and is responsible for leading manufacturing operations to achieve world-class performance in safety, quality, delivery, cost, and productivity. This role sets and executes the operational strategy aligned with the business plan, driving a strong culture of Continuous Improvement, Lean manufacturing, and people development. The Operations Director provides strategic and hands-on leadership across production, manufacturing engineering, and operational support functions, ensuring the delivery of high-quality products at the lowest total cost in a safe, compliant, and engaging work environment. Work Environment: Palmer, MA; Onsite This role is based on-site in Palmer, MA and provides operational leadership support to the Pipersville, PA manufacturing campus. The Palmer and Pipersville locations collectively support machining and assembly operations across six buildings. Travel to the Pipersville campus is required to ensure alignment and performance across both locations.

Requirements

Bachelor’s degree in Engineering, Manufacturing, or a related technical discipline; MBA preferred.
8–10 years of progressive operations leadership experience in an industrial manufacturing environment.
Minimum of 5 years leading production or manufacturing operations with direct people leadership responsibility.
Demonstrated experience driving Lean manufacturing and Continuous Improvement at scale.
Proven success improving safety, quality, delivery, cost, and productivity metrics.
Strong operational and financial acumen with experience managing budgets and capital investments.
Deep understanding of Lean manufacturing principles and structured problem-solving.
Proven ability to lead cross-functional teams and influence at all levels of the organization.
Data-driven decision maker with strong analytical skills.
Effective communicator with the ability to align teams around strategy and execution.
Proficient with standard business and operational systems (ERP, reporting, performance dashboards).
Comfortable partnering with IT and digital teams to enable data-driven operations and process improvements.

Responsibilities

Own and execute the site operations strategy in alignment with business objectives, customer requirements, and financial commitments.
Lead and develop the Operations leadership team to deliver results through standard work, capacity planning, and effective resource utilization.
Drive operational excellence across all manufacturing and supply chain areas, ensuring consistent performance against SQDCP metrics.
Serve as the operational leader for Health, Safety, and Environmental performance, ensuring compliance with company standards and legal requirements.
Collaborate with Sustaining Engineering to resolve product lifecycle challenges, implement design improvements, and support ongoing manufacturability and reliability initiatives.
Promote a strong safety culture through visible leadership, risk identification, incident investigation, and corrective action.
Ensure manufacturing operations comply with Quality Management System requirements and support continuous improvement of quality performance.
Lead the deployment and sustainability of Lean manufacturing across the site, embedding Continuous Improvement into daily operations.
Sponsor and govern Kaizen, value stream, and process improvement initiatives to improve flow, reduce waste, and increase productivity.
Drive fact-based decision making using structured problem-solving, root cause analysis, and performance data.
Own operational budgets including expense, capital, and productivity targets.
Develop and execute capital investment strategies aligned with capacity, growth, and operational efficiency objectives.
Manage factory capacity and workforce planning to meet current and future customer demand.
Partner with Engineering and Quality to support New Product Introduction using APQP principles.
Ensure manufacturing readiness, process capability, and quality standards are achieved for new and existing products.
Build and sustain a high-performing operations organization through clear expectations, coaching, accountability, and talent development.
Develop a strong pipeline of operational leaders and technical talent.
Promote a culture of engagement, collaboration, and continuous learning aligned with company values.

Benefits

Multiple health plans to choose from: HMO, PPO, and High Deductible Health Plans with a low-cost share
Best-in-class 401K plan with zero vesting and up to 6% contribution matching
14-week maternity leave at full pay following one year of service (Adoption benefits are equivalent)
4-week paternity leave at full pay following one year of service (Adoption benefits are equivalent)
Employee Resource Groups that offer community and support, like our Pride Network and Network of Women groups
PTO, encompassing inclusive holidays
Career Development opportunities (IMI’s ‘Catalyst’ Program)
Employer contribution for Health Savings Account, and in many cases free virtual telemedicine, and teletherapy.
Mental Health and wellness programs to support you and your family
Full suite of voluntary benefits to tap into, including but not limited to: Critical illness insurance, hospital indemnity, legal insurance, identity theft protection, and pet insurance or home & auto insurance through our discount advantage platform
Short & long-term disability as well as basic life insurance at 2x your basic salary at no cost to the employee
Free financial advisors, webinars, and classes through Charles Schwab
Annual Employee Stock Purchase Plan with option to purchase IMI shares at a reduced employee only price - no opportunity to lose, only to profit or refund your investment 100%
Benefits plans change year over year, but we have guiding principles in place to ensure our employees have the tools and resources available to stay connected and up to date