Director Of Operations

360clean of Roanoke - 8322

2d • $42,000

About The Position

We are a growing, family-owned commercial cleaning company looking for a dependable, people-focused Director of Operations to lead our field operations in the Roanoke area. This role is responsible for managing day-to-day execution, supporting our subcontractor cleaning teams, ensuring quality standards are met, and helping maintain strong, reliable operations as we continue to grow. This is a hands-on leadership position for someone who takes pride in accountability, follows through on commitments, and leads by example.

Requirements

• Leadership or operations experience preferred (cleaning, facility services, hospitality, logistics, or similar a plus)
• Strong ability to motivate, support, and hold teams accountable
• Calm problem solver, reliable, and highly organized
• Comfortable working in the field when needed
• Professional communication and teamwork mindset
• Valid driver’s license and dependable transportation
• 2–4 years of operations, facility, or team leadership experience (cleaning or service industry preferred)
• Strong organizational and communication skills
• Problem-solver with the ability to manage competing priorities
• Reliable transportation required
• Must pass background and reference checks

Responsibilities

• Lead and oversee daily field operations
• Supervise and support subcontractor cleaning teams
• Ensure schedules, coverage, and staffing needs are met
• Oversee specialty cleaning projects and after-hours work when needed
• Maintain quality control and ensure company standards are followed
• Support training, onboarding, and performance expectations
• Troubleshoot operational challenges and resolve escalations
• Work closely with leadership to continuously strengthen operations
• Contribute to growth by maintaining reliable execution and consistency

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Paid time off
• Signing bonus
• Health stipend
• Fuel stipend
• Quarterly performance bonus eligibility
• Paid Time Off and paid company holidays
• Company phone, badge, apparel, and business resources

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed
• Number of Employees: 1-10 employees