Director of Operations

Circadia Health•Los Angeles, CA

4d•$250,000 - $350,000•Hybrid

About The Position

Circadia Health is a growth-stage healthcare AI company on a mission to prevent avoidable hospitalizations and transform senior-care operations. Our Circadia Intelligence Platform combines: Contactless sensing that monitors respiration and motion with medical-grade accuracy Predictive analytics & agentic AI workflows that detect 85% of preventable rehospitalizations ~11 days in advance Enterprise integrations that embed insights directly into EHR, care-coordination, billing, and compliance systems Today our technology touches 40,000+ post-acute patients daily across skilled-nursing, home-health, and home-care networks. We are backed by leading healthcare and AI investors and headquartered in El Segundo, CA. Circadia is scaling from ~$20M ARR toward $100M+ ARR across Skilled Nursing Facilities nationwide. To do this, we need a revenue-minded operator with full P&L accountabilityâsomeone who can turn growth targets into operational reality. This leader will own SNF revenue performance end-to-end: clinical operations, deployment velocity, margin optimization, workforce planning, RCM alignment, expansion strategy, and enterprise customer success. This is not a back-office operations role. This is a scale-the-business role.

Requirements

8â15+ years in healthcare operations with direct P&L ownership
Proven experience managing $50M+ business lines with multi-site scale
Deep familiarity with Skilled Nursing Facility operations and reimbursement dynamics
Strong financial fluency: margin management, forecasting, budgeting, ROI modeling
Demonstrated ability to scale revenue 3â5x within a business unit
Experience leading large, cross-functional teams across multiple states
Comfort operating in high-growth, ambiguous environments
Willing to travel nationally (~25â40%)

Nice To Haves

Experience in value-based care or risk-bearing models
Background in post-acute technology, RPM, or AI-enabled services
Experience integrating acquisitions or launching new geographic markets
MBA or advanced business training

Responsibilities

Own the SNF P&L
Hold full accountability for revenue growth, contribution margin, labor efficiency, deployment velocity, and customer retention across the Skilled Nursing vertical.
Scale Revenue from $20M â $100M ARR
Translate strategic growth goals into quarterly operating plans. Drive expansion within existing accounts and execute new-market launches with precision.
Drive Margin Expansion
Optimize staffing models, deployment workflows, clinical productivity, and cost structure to improve gross margin while preserving clinical quality.
Operationalize Growth
Build repeatable playbooks for onboarding new SNF facilities, accelerating time-to-live, and increasing Average Daily Census (ADC) per site.
Partner Cross-Functionally
Work closely with Sales, Clinical Ops, Product, Finance, and RCM to ensure seamless execution from contract signature to full revenue realization.
Elevate Customer Outcomes
Ensure measurable ROI for SNF partnersâreducing rehospitalizations, improving care coordination, and driving operational efficiency.
Build & Lead High-Performance Teams
Recruit, mentor, and scale regional operators and field leaders. Develop performance dashboards, accountability rhythms, and succession pipelines.
Drive Data-Backed Decisions
Own KPI dashboards across ARR, deployment time, ADC growth, readmission reduction, labor ratios, and retention. Turn insights into decisive action.
Standardize & Systematize
Develop SOPs, staffing frameworks, implementation models, and operational scorecards that allow us to scale nationally without chaos.
Be the Executive Operator in the Field
Travel to SNF markets, meet executive partners, unblock operational issues, and represent Circadia at the highest levels.