Director Of Operations
About The Position
DIRECTOR OF OPERATIONS - ADMINISTRATIVE OFFICE Cedar Rapids, IA $82,201.60-$129,792.00 Be a part of an organization that is dedicated to health equity for all. As a Federally Qualified Health Center, our mission at Eastern Iowa Health Center (EIHC) is to provide exceptional and accessible health care services throughout our community. We are a collaborative team dedicated to the wellness and the excellence of care regardless of the patient’s ability to pay. EIHC believes in non-judgmental and equal care for all members of our diverse community. Our staff values compassion as a guiding force. EIHC promotes health equity for all and believes health care is a right, not a privilege. You will thrive in a collaborative environment where you take ethical action and ownership to solve problems and lead positive outcomes. Do you want to be part of a larger purpose of an evolving, high-performance culture that empowers you to make a difference? EIHC is seeking a full-time Director of Operations dedicated to serving the needs of our community.
Requirements
- Proven ability to analyze complex problems and identify practical solutions.
- Strong leadership and communication skills to guide diverse teams.
- Comfortable using data, technology, and operational tools to drive results.
- Strategic mindset with the flexibility to adapt to changing priorities and environments.
- Bachelor’s Degree in Nursing, Business, Healthcare Administration or related field.
- Progressive leadership experience in a healthcare setting.
- Knowledge of Community Health Centers/Federally Qualified Health Centers.
Nice To Haves
- Master’s Degree in Nursing, Business, Healthcare Administration or related field preferred.
- At least 5 years of leadership experience in a clinic setting preferred.
- Lean Six Sigma certification (Green Belt or higher) preferred; candidates with equivalent training and proven process improvement experience will be considered.
Responsibilities
- Partner with department leaders in Family Medicine, Pediatrics, Women’s Health, Behavioral Health, Dental and all Patient Services to develop and execute a comprehensive operational excellence strategy including hiring, onboarding and mentoring staff.
- Lead end-to-end process reviews across clinical and administrative workflows in the designated departments.
- Serve as a champion for a continuous improvement mindset throughout the organization, guiding teams through the change management process.
- Collaborate with the Quality team to ensure all process improvements align with regulatory requirements and clinical standards.
Benefits
- Guaranteed Annual Salary
- 4 Weeks of Paid Time Off
- 8 Paid Holidays
- 2 Floating Holidays
- Health Insurance - Plan Options Start at $1.00 Per Pay Period
- Dental Insurance
- Vision Insurance
- Flexible Spending Accounts - Medical and Dependent Care
- Health Savings Account
- 100% Employer Paid Basic Life and Long-term Disability Insurance
- Volunteer Life Insurance
- Short-Term Disability Insurance
- 401(K) (4% Employer Match and 100% vested from Day 1)
- Employee Clothing Allowance
- Employee Assistance Program
- Gym Membership Discount to the Midwest Athletic Club
- Parental Leave
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What This Job Offers
Job Type
Full-time
Career Level
Director
