Director of Operations

Legends Global • San Diego, CA

2d • $100,000 - $120,000 • Onsite

About The Position

LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us! Essential Duties and Responsibilities Directs, supervises, and schedules all aspects of Operations, including Engineering; Building and Grounds; Maintenance; Event Conversion & Technical Services; Event Management, including ADA compliance; Public Safety; and Custodial Services. Coordinates the Operations activities with other departments and event-related contractors to assure facility readiness and smooth operation of events. Implements and updates facility rules, regulations, policies, and procedures. Ensures all events are built, advanced, and fulfilled at the highest level with the event management and event operation team. Provides clear, concise, and timely communication of directives to other departments. Ensures that the Operations Department receives pertinent information for the most effective use of the facility and staffing. Oversees maintenance of the Physical Plant, systems, equipment, and vehicles. Assists in the preparation of the Annual Operating Budget and recommends a capital budget for 1-year and 5-year long-range repairs and improvements to the facility. Authorizes the requisition of equipment and supplies within budget guidelines. Provides yearly inventory of all equipment. Knows and ensures all laws, codes, ordinances, policies, procedures, Risk Management, safety precautions, rules/regulations, and emergency procedures are followed. Develops policies and procedures to ensure best practice compliance with laws, regulations, and company standards. Develops program to train all employees on Fire/Life Safety, Emergency, and OSHA Procedures. Investigates, analyzes, and resolves operational problems and complaints. Conducts periodic staff meetings to discuss procedures, problems, and policy changes. Works closely with the General Manager in the preparation and negotiation of Service Agreements. Reviews contracts for compliance with events and /or government specifications and suitability for occupancy. Negotiates with vendors, unions, contractors, and/or service providers. Develops and implements preventive maintenance schedules, emergency procedures, safety, and Risk Management policies in compliance with all Corporate and governmental regulations. Acts as liaison to public utility, environmental, and energy agencies. Assist the General Manager in the implementation of any energy-saving guidelines. Coordinates and oversees special projects, such as construction, remodeling, or expansion. Plans and directs outside vendors/contractors' work to assure compliance with contracts and safety requirements. Serves as MOD (Manager on Duty) as required.

Requirements

• Bachelor's Degree, preferably with a major in Management or Maintenance Engineering.
• Minimum of 2 years’ experience in Supervising or Managing in a similar facility. Additional experience may be substituted for education.
• Supervisory experience required.
• Excellent organization skills.
• Ability to prioritize and manage multiple projects simultaneously.
• Good written, verbal, and interpersonal skills required; ability to interact with all levels of staff, including management.
• Ability to effectively supervise staff.
• Professional presentation, appearance, and work ethic.
• Knowledge of Microsoft Office, including Excel, and must be able to learn the Maintenance Manager software program.
• Ability to work with limited supervision and as a team member.
• Requires ability to work events plus flexible and extended hours, including nights, weekends, and holidays, in addition to normal business hours.

Responsibilities

• Directs, supervises, and schedules all aspects of Operations, including Engineering; Building and Grounds; Maintenance; Event Conversion & Technical Services; Event Management, including ADA compliance; Public Safety; and Custodial Services.
• Coordinates the Operations activities with other departments and event-related contractors to assure facility readiness and smooth operation of events.
• Implements and updates facility rules, regulations, policies, and procedures.
• Ensures all events are built, advanced, and fulfilled at the highest level with the event management and event operation team.
• Provides clear, concise, and timely communication of directives to other departments.
• Ensures that the Operations Department receives pertinent information for the most effective use of the facility and staffing.
• Oversees maintenance of the Physical Plant, systems, equipment, and vehicles.
• Assists in the preparation of the Annual Operating Budget and recommends a capital budget for 1-year and 5-year long-range repairs and improvements to the facility.
• Authorizes the requisition of equipment and supplies within budget guidelines.
• Provides yearly inventory of all equipment.
• Knows and ensures all laws, codes, ordinances, policies, procedures, Risk Management, safety precautions, rules/regulations, and emergency procedures are followed.
• Develops policies and procedures to ensure best practice compliance with laws, regulations, and company standards.
• Develops program to train all employees on Fire/Life Safety, Emergency, and OSHA Procedures.
• Investigates, analyzes, and resolves operational problems and complaints.
• Conducts periodic staff meetings to discuss procedures, problems, and policy changes.
• Works closely with the General Manager in the preparation and negotiation of Service Agreements.
• Reviews contracts for compliance with events and /or government specifications and suitability for occupancy.
• Negotiates with vendors, unions, contractors, and/or service providers.
• Develops and implements preventive maintenance schedules, emergency procedures, safety, and Risk Management policies in compliance with all Corporate and governmental regulations.
• Acts as liaison to public utility, environmental, and energy agencies.
• Assist the General Manager in the implementation of any energy-saving guidelines.
• Coordinates and oversees special projects, such as construction, remodeling, or expansion.
• Plans and directs outside vendors/contractors' work to assure compliance with contracts and safety requirements.
• Serves as MOD (Manager on Duty) as required.

Benefits

• Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life, and disability insurance, paid vacation, and 401k plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Director