Director of Operations Primary Care

Samaritan HealthcareMoses Lake, WA
27d

About The Position

At Samaritan Healthcare we are dedicated to providing healthcare services to the community that we serve. We are committed to providing the very best work environment for our professionals and the very best care to our patients. Ensures the implementation of operating policies, procedures, and principles within the assigned practices/offices. This includes assisting in developing operational plans and associated operating and capital budgets for each practice/office, directing the implementation of plans, and ensuring the financial success of assigned practices/offices. The Director of Operations is also responsible for supporting development of the strategic and tactical plan to accomplish goals established by Samaritan Healthcare. The Director of Operations supervises Clinic Supervisors, guides and assists them in managing the operations of their assigned offices, and leads implementation teams which are responsible for projects and initiatives within his/her region. Meets with and provides administrative support to the Physicians for his/her assigned region and functions as the key implementer of the policies, procedures, and principles adopted by Samaritan Healthcare. This a full-time salary exempt role.

Requirements

  • Bachelor's degree in relevant field, such as business, health care, marketing or communications.
  • Minimum 5 years’ experience in ambulatory medical services management and/or physician practice management.
  • Minimum 5 years’ experience in management and supervisory leadership.
  • Knowledge of physician practice financial administration and payor reimbursement.
  • Skill in project planning and management ad ability to oversee and coordinate various projects and activities concurrently.
  • Ability to formulate and carry out operational plans for physician practices.
  • Knowledge of legal issues relating to physician-owned practices and employed physicians.
  • Excellent interpersonal skills including the ability to interact effectively and professionally with individuals at all levels; both internal and external.
  • Sound conflict management skills.
  • Demonstrates competency on equipment listed on department specific checklist.
  • Ability to demonstrate superior presentation skills.
  • Ability to demonstrate critical thinking, analytical and process improvement skills.
  • Ability to handle highly confidential data required.
  • Exercises sound judgment in responding to inquiries; understands when to route inquiries to next level.
  • Intermediate computer skills including Microsoft Office; especially Word, Excel, and PowerPoint.

Nice To Haves

  • Master’s Degree in health care administration, business administration, public administration, or other pertinent field (preferred but not required).
  • Multiple specialty medical practice experience preferred.

Responsibilities

  • Ensures the implementation of operating policies, procedures, and principles within the assigned practices/offices.
  • Assisting in developing operational plans and associated operating and capital budgets for each practice/office, directing the implementation of plans, and ensuring the financial success of assigned practices/offices.
  • Supporting development of the strategic and tactical plan to accomplish goals established by Samaritan Healthcare.
  • Supervises Clinic Supervisors, guides and assists them in managing the operations of their assigned offices, and leads implementation teams which are responsible for projects and initiatives within his/her region.
  • Meets with and provides administrative support to the Physicians for his/her assigned region and functions as the key implementer of the policies, procedures, and principles adopted by Samaritan Healthcare.
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