Director of Operations, Launch

WelbeHealth • Menlo Park, CA

9h

About The Position

WelbeHealth is a value-based healthcare organization that’s transforming the future of senior care by providing an all-inclusive care option to our most vulnerable senior population.
As part of the WelbeHealth Launch Team, the Director of Operations, Launch is accountable for the initial launch and management of new programs. This role requires expertise in overseeing complex, cross-functional projects, hiring frontline healthcare team members, and building and directing high-functioning teams.

Requirements

• Bachelor’s degree in relevant field required; master’s degree preferred
• Minimum of four (4) years of experience in a multi-discipline supervisory or leadership capacity with proven capability to develop and mentor team members
• Two (2) years of supervisory experience with demonstrated ability to mentor and develop team members
• Experience hiring and onboarding healthcare team members
• Experience working on complex, fast-paced, multi-discipline projects, managing timeline and budget goals and making sound decisions in emergency situations
• Ability to travel as business needs require

Responsibilities

• Head new program pre-launch, launch, and immediate post-launch success, including leading a cross-functional team to deliver on our network, enrollment, workforce, and project management targets
• Continuously improve and codify enterprise best practices in the new market launch playbook to apply at future new program launches
• Ensure new program leaders are onboarded, trained, and mentored in alignment with best practices with clear intention to shift full accountability to the new leadership team within 90-days post launch
• Serve in a transitional or interim leadership role for launch and mature programs when needed
• Oversee hiring, onboarding, and required program infrastructure setup in alignment with launch project budget and timeline
• Oversee central operations initiatives and optimization projects between launches

Benefits

• 401k + employer match
• Medical insurance coverage (Medical, Dental, Vision) starting day one of employment
• Work life balance – we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days
• And additional benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 251-500 employees