Director of Operations I- Atlanta, GA

Compass Group•Atlanta, GA

15d•$100,000 - $110,000•Onsite

About The Position

CulinArt Group operates over 250 onsite corporate, higher education, private school, healthcare and destination recreation/leisure dining facilities in 18 states, including cafés, coffee bars, concessions, executive dining, catering and conference dining, social catering/special events, office coffee service and vending. CulinArt’s extremely diverse client portfolio affords great opportunities for career advancement within the company, across multiple industry segments and geographic regions. Job Summary:The Director of Operations is responsible for leading our team at the new Trilith LIVE, a new entertainment complex in Fayetteville, GA – ensuring high standards of the guest experience, safety, and financial performance. The ideal candidate will be an experienced food and beverage leader. A great coach who can get the best out of people and continually drive operational performance and execution.

Requirements

Must have at least 5+ years of leadership experience in Hospitality Event Management/ Performing Arts
Passion for hospitality, food, and retail
Excellent interpersonal and stakeholder management skills

Nice To Haves

Bachelor’s Degree in Hospitality Management is preferred

Responsibilities

Proactively coaching and motivating team members to deliver their best
Identifying opportunities and driving continual improvement in our location operations
Building a strong partnership with location partners
Working with regional and Home Office leadership to drive innovation and best practices at the location
Delivering against our financial goals and budgets
Coaching the operations management team
Representing CulinArt Group and our business objectives at partner meetings, networking, and building relationships with key partners and vendors
Overseeing and ensuring the highest standards of safety and sanitation in all activities across the location
Reviewing financial reports and developing action plans to best achieve business goals
Leading the continual development of the location’s food story and guest experience
Completing team member performance reviews, including career development planning and compensation reviews
Responding to emails, phone calls, and any associated administrative work corresponding with role responsibilities
Reviewing and processing any expense reports submitted by team members in Concur
Interviewing applicants interested in roles requiring hiring consideration and approval
Collaborating with culinary leadership and partners to drive menu development and associated operational enhancements
Overseeing the event planning process, ensuring alignment with CulinArt Group and partner expectations/goals
Coaching team members for optimal performance and engagement
Conducting manager meetings to engage, inform, and build alignment
Conducting event walks, interacting with team members, guests, partners, and VIPs
Identifying and planning for management support needs when the business will exceed the location’s current resources
Managing team recognition program CulinArt Group, by leadership promotion and participation
Conducting building safety walks so our locations maintain an outstanding level of safety and cleanliness
Completing corrective action, where necessary, to hold team members accountable and improve future performance
Personally lead the coaching and mentoring of future talent within the location – developing the next generation of leaders
Closing/Sign-off Payroll on a bi-weekly basis for team members
Ensuring all financial reporting is completed in a timely and accurate manner
Driving shrinkage prevention efforts to minimize financial risk to the business
Leading continual operational improvement planning
Participating in Governance Meeting presentations to network, learn, and represent CulinArt Group's culture and business goals
Planning budget and P&L management to support optimal financial achievement
Engagement planning in collaboration with the leadership team, so our team feels supported by and committed to Levy
Acting as the figurehead at the location for CulinArt Group's Culture of Care – build a diverse and inclusive team that represents the community the location serves
Other duties as assigned