Senior / Director of Operations - Fulfillment & Logistics (Project-Based)

Bodily

18d • $70 - $110

About The Position

Bodily is a venture-backed women's health company designing products for pregnancy, postpartum recovery, and breastfeeding. We sell across DTC, Amazon, and mass retail (full-chain in Target) and are a recognized brand in our category with awards from The Bump, Forbes, and others. We're a lean, high-performance team.
We're looking for an experienced operations leader to own fulfillment, logistics, and retail compliance across all three of our sales channels. This is a project-based engagement focused on strengthening our operational infrastructure as we scale our retail and marketplace presence.
This is a hands-on, decision-making role — not advisory or strategic consulting. You'll be the person accountable for product getting to the right place, on time, in compliance, across every channel.

Requirements

• You've personally managed EDI-based fulfillment to a major big-box retailer — Target, Walmart, Costco, or equivalent. You know what routing guides, chargebacks, and vendor scorecards mean because you've lived them.
• You've managed a 3PL at a strategic level. Not just day-to-day coordination — you've held a 3PL accountable, negotiated SLAs, and known when something was going sideways before it blew up.
• You have consumer products experience. You understand the pace and constraints of a growth-stage business.
• You're comfortable being the most senior operations person in a lean company. No team underneath you. You're both the strategist and the executor with offshore fulfillment & logistics support.
• You're calm under pressure. You don't need perfect systems to function. You can walk into complexity and create order without breaking what's already working.
• You can hit the ground running. Minimal onboarding. You've done this before.

Nice To Haves

• Experience with soft line goods or food/beverage products
• Familiarity with Cin7 or similar inventory management systems
• NYC-based for occasional in-person collaboration

Responsibilities

• 3PL Management: Full strategic and operational ownership of our 3PL relationship. SLAs, performance, cost management, and quality across DTC, Amazon, and retail fulfillment.
• Retail Fulfillment & EDI Compliance: Ensuring flawless pack-out, accurate EDI documentation, and full compliance with big-box retailer routing and packaging requirements. Biweekly pickup cadence. Zero tolerance for chargebacks or scorecard issues.
• Amazon FBA Operations: Inventory replenishment, shipment planning, and FBA compliance.
• Co-Manufacturer Coordination: Managing the co-manufacturing relationship for a functional beverage SKU in mass retail — forecasting, production scheduling, and quality.
• Team Coordination: Working closely with an offshore fulfillment operations coordinator and collaborating with our production and finance teams on cross-functional operations.

What This Job Offers

• Career Level: Senior
• Education Level: No Education Listed