Director of Operations - Commercial Portfolio (Office/Retail/Industrial)

Cirrus Asset Management • Dallas, TX

4d • $100,000 - $120,000

About The Position

This position is responsible for overseeing commercial assets within the Cirrus portfolio. Candidates with demonstrated, consistent experience in commercial property management are strongly encouraged to apply. Experience in commercial property management (Office, Retail, Medical Office, Industrial, Redevelopment) is required for consideration.

Requirements

• Bachelor’s degree in Business, Real Estate, Finance, or related field preferred.
• Minimum 7 years of commercial property operations experience. Required.
• Experience overseeing multi-asset commercial portfolios. Required.
• Strong working knowledge of commercial leases, CAM structures, and capital planning. Required.
• Proficiency in Microsoft Office (Excel advanced required).
• Experience with Yardi or similar property management systems.
• Experience with service ticketing platforms such as Yardi Commercial Cafe.
• Current Texas Real Estate License.

Nice To Haves

• CPM or CCIM certification a plus.

Responsibilities

• Provide direct oversight of Property Managers, Engineering teams, and third-party vendors for Cirrus’ Commercial Assets.
• Ensure properties are maintained to highest level of standards with strong preventative maintenance execution.
• Oversee capital projects, tenant improvements, and landlord work with disciplined budgeting and execution.
• Standardize operational processes and implement performance benchmarks across the portfolio.
• Manage operating budgets, CAM reconciliations, and variance reporting.
• Drive NOI growth through expense control and operational efficiencies.
• Partner with COO, Commercial Division on business plans and annual budget preparation.
• Review and approve major vendor contracts and service agreements.
• Collaborate with COO, Commercial Division and General Managers to support occupancy and retention goals.
• Review lease terms, landlord work scopes, and operational implications of deal structures.
• Support tenant escalations and ensure high-quality communication and responsiveness.
• Oversee contract compliance and service performance.
• Ensure properties meet safety, compliance, and risk management standards.
• Coordinate with insurance providers, legal counsel, and external consultants when required.
• Provide weekly and monthly operational reporting to executive leadership.
• Track KPIs including occupancy, NOI, capital execution, AR aging, and tenant satisfaction.
• Present portfolio performance and operational strategy recommendations.

Benefits

• Paid Holidays, Sick, and Vacation Time
• Health Insurance
• Life Insurance
• Dental Insurance
• Vision Insurance
• 401k Plan
• Healthcare Spending or Reimbursement Accounts such as HSAs, FSAs, HRPs, and HRAs

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 101-250 employees