Director of Operations and Logistics

Gods Pantry Food Bank•Lexington, KY

About The Position

The Director of Operations and Logistics is a mission driven leader responsible for ensuring the efficient, safe, and accurate movement of products through God’s Pantry Food Bank’s supply chain. This role oversees five warehouses, logistics, order fulfillment, shipping, receiving, and inventory management – ensuring partners receive exceptional service and that all food handling meets regulatory and organizational standards. Plays a critical role in operational strategy, cross departmental collaboration, and advancing God’s Pantry’s mission to end hunger and build healthier communities.

Requirements

Bachelor’s degree in supply chain, logistics, business administration or a related field – or equivalent work experience.
5+ years of progressive experience in operations, logistics, warehouse management.
3+ years of leadership experience managing or supervisors or managers.
Demonstrated success in operational planning, process improvement, and team leadership.
Experience with budget creation and financial management.
Experience with warehouse management systems, routing software or ERP systems.
Excellent communication, leadership, and problem-solving skills.
Valid driver’s license and a good driving record.

Nice To Haves

Experience in nonprofit, food bank or food distribution preferred.
CERES 5+ or 6 preferred.
Experience managing fleet operations or working in CDL-regulated environments preferred.

Responsibilities

Supply Chain Management: Oversees the storage, and movement of products through the food bank's network, ensuring inventory accuracy and minimizing waste.
Logistics & Fleet Oversight: Manages transportation and delivery programs, including dispatching drivers, route optimization, and maintaining vehicle fleets according to DOT regulations.
Operational Oversight: Directs daily warehouse activities, including order fulfillment, shipping/receiving, and facility maintenance. Provide hands-on-leadership for order fulfillment, shipping, receiving, and distribution.
Compliance & Safety: Ensures strict adherence to food safety standards (such as AIB or USDA guidelines), OSHA workplace safety regulations, and Feeding America network requirements.
Strategic Planning: Develops long-term strategies for a resilient, equitable food supply chain and manages the annual operations budget.
Team Leadership: Build trust by leading with empathy, accountability, and alignment with God’s Pantry’s values, policies, and practices. Celebrate team wins and contributions, fostering a positive and collaborative culture. Lead with curiosity, seek feedback, and demonstrate a commitment to ongoing learning. Partner with Community Engagement, Agency Services, Procurement and Food Sourcing, Finance, Development, Programs and Facilities to ensure seamless coordination and support for partners and community initiatives. Support emergency food distribution efforts and community response operations as needed.
Financial Management: Create and manage the annual operations budget, ensuring alignment with organizational goals. Monitor monthly financial performance, analyze variances, and adjust operational plans as needed. Ensure cost-effective use of labor, equipment, supplies, and contracted services. Make operational decisions that balance efficiency, service quality, and financial responsibility.