Director of Operations Ambulatory Surgery

Trinity Health•Livonia, MI

1d•Onsite

About The Position

This role provides leadership, guidance, direction, and accountability for the performance, regulatory readiness, and operational results of large, strategic/diverse disciplines, cross-functional teams, or departments/services over a large functional domain or multiple domains within Trinity Health. The Director will advise and lead RHM and Market/Ministry leaders in strategy development and goal achievement, enable collaboration across System Services, Service Areas, RHM, and Regions, and guide, train, mentor, and monitor colleagues while contributing to the development and implementation of strategic plans. The position also involves providing leadership for growth opportunities including Merger & Acquisitions (M&A), leading standardization and optimization of policy, process, and methodology, and overseeing vendor/contract labor management. The Director collaborates in system-wide strategy development and deployment of functional area priorities, supports regional compliance, and is accountable for the selection, evaluation, and overall success of functional leadership teams. This role serves as an organization-wide focal point for establishing functional strategies and governance over financials and staffing, ensuring communication between System Services, Service Area function, RHM, and Markets leaders. Operational delivery responsibilities include measuring and reporting Key Performance Indicators (KPIs), implementing financial and operational strategies, and providing leadership for the colleague life cycle, all while maintaining adherence to applicable federal, state, and local laws/regulations, and Trinity Health's Integrity & Compliance Program and Code of Conduct. The Director will enable system and region-level strategy to address internal or external business and regulatory issues, provide functional expertise, and ensure fulfillment of performance and service standards. This position identifies, defines, and solves complex problems impacting business management and direction, collaborates for consistency and integration of strategy and operations, and provides decision support, operations, and/or optimization leadership. The Director has responsibility for making decisions and managing risk that impact day-to-day regional, service area, or health ministry functional operations with potential for short- to mid-term impact on the enterprise as a whole. This role may oversee direct staff that includes leaders with direct reports or oversee large/complex programs without direct reports.

Requirements

Bachelor’s degree in business administration, Healthcare Administration, or related field.
Seven (7) years’ experience in healthcare with progressively increasing leadership & responsibility.
Valid driver’s license where required by assignment.

Nice To Haves

Master’s degree Business Administration (MBA) or Healthcare Administration (MHA); equivalent experience considered.

Responsibilities

Provides leadership, guidance, direction & accountability for the performance, regulatory readiness & operational results of large, strategic / diverse disciplines, cross-functional teams, or departments / services over a large functional domain or multiple domains (e.g., regions, service areas or Regional Health Ministries (RHMS)).
Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions.
Provides advice, guidance & leadership to RHM & Market / Ministry leaders in developing strategies & in the achievement of performance goals.
Enables collaboration across & within System Services, Service Areas, RHM & Regions to ensure consistency & integration of strategy & operations.
Guides, trains, mentors & monitors colleagues while contributing to the development & implementation of strategic plans (e.g., RHM, Regional, Service Area, Service line, System Services).
Provides advice, guidance & leadership to System Services, Service Areas, RHM & Markets, including Merger & Acquisitions (M & A) & other growth opportunities.
Leads standardization / systemness & optimization of policy, process, methodology & establishing a national community of practice.
Oversees vendor / contract labor management including centralizing strategy & optimizing spend.
Collaborates in system-wide strategy development & deployment of functional area priorities & initiatives.
Responsible for supporting regional efforts to comply with functional area priorities.
Accountable for the selection, evaluation & overall success of the functional leadership teams.
Serves as an organization-wide focal point for establishing functional strategies & governance over financials & staffing.
Accountable for communication between System Services, Service Area function, RHM & Markets leaders.
Responsible for measuring & reporting Key Performance Indicators (KPIs) / metrics & value delivery.
Implements & drives the financial & operational strategies for the assigned function / service area.
Provides advice, guidance & leadership for the colleague life cycle.
Maintains a working knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices.
Enables system & region-level strategy to address internal or external business & regulatory issues; provides functional expertise & ensures fulfillment of performance & service standards.
Identifies, defines & solves complex problems that impact management & direction of the business.
Collaborates with Service Area, Regions & Health Ministries to ensure consistency & integration of strategy & operations.
Provides decision support, operations & / or optimization leadership focus.
Has responsibility for making decisions & managing risk that impact day-to-day regional, service area, or health ministry functional operations with potential for short- to mid-term impact on the enterprise as a whole.
Oversee direct staff that includes leader with direct reports or oversee large / complex programs without direct reports.