Director of Nursing

Finger Lakes Community Health•Geneva, NY

52d

About The Position

Finger Lakes Community Health (FLCH) was founded in 1989 with an original mission of serving the region's agricultural workers by linking individuals to area resources and providing essential health services. In 2009 the organization expanded to become a Federally Qualified Health Center (FQHC), serving patients of all incomes, ethnicities and walks of life. Over the last decade, FLCH has grown to provide medical, dental, and behavioral health services to over 28,000 patients at eight health centers. With over 200 employees we strive to provide high-quality and innovative health care services to the Finger Lakes Region. The Director of Nursing (RN) is responsible for overseeing nursing operations, workforce management, and regulatory compliance across the organization. This role provides strategic and operational leadership to ensure nursing services are delivered in a consistent, compliant, and efficient manner across all sites. The Director of Nursing partners with clinical and administrative leadership to support staffing stability, regulatory readiness, quality initiatives, and the ongoing development of the nursing workforce while ensuring nursing staff effectively support providers and clinical teams in delivering optimal patient care in alignment with FQHC requirements and organizational goals.

Requirements

Active, unrestricted New York State Registered Nurse (RN) license
Bachelor of Science in Nursing (BSN) required
Minimum 5+ years of progressive nursing leadership or nursing management experience
Demonstrated experience overseeing nursing operations, workforce management, and regulatory compliance
Working knowledge of HRSA requirements, healthcare regulations, and quality standards
Strong leadership, communication, and organizational skills

Nice To Haves

Master’s degree in Nursing, Healthcare Administration, or a related field
Experience in an FQHC, community health center, or multisite healthcare organization
Bilingual Spanish/English

Responsibilities

Provide leadership and supervision of nursing staff across all clinical sites.
Ensure nursing workflows, staffing models, and operational practices support safe and efficient patient care delivery.
Ensure nursing staff effectively support the clinics’ providers and other clinical team members in delivering high-quality, coordinated, and patient-centered care.
Standardize nursing processes, protocols, and workflows to promote consistency and quality across the organization.
Monitor nursing performance indicators and recommend operational improvements.
Ensure compliance with HRSA, New York State Department of Health, OSHA, CDC, and other applicable federal and state regulations affecting nursing services.
Prepare nursing operations for audits, site visits, and inspections; participate in corrective action planning as needed.
Maintain and update nursing policies, procedures, and documentation standards.
Support organizational quality improvement and risk management initiatives related to nursing services.
Lead recruitment, onboarding, training, and retention strategies for nursing staff.
Oversee performance evaluations, coaching, corrective action, and disciplinary processes in collaboration with Human Resources.
Develop and implement nursing education programs, competency validation, and ongoing professional development initiatives.
Ensure appropriate staffing coverage based on patient volume, acuity, and operational needs.
Oversee nursing schedules and staffing adjustments to ensure continuity of operations.
Partner with Medical, Operations, Compliance, Human Resources, and Finance leadership to align nursing operations with organizational objectives.
Serve as a resource on nursing practice standards, workforce compliance, and operational processes.
Contribute to strategic planning related to nursing services, workforce development, and clinical operations.
Participate in leadership meetings, committees, and organizational initiatives as assigned.
Perform other related duties as assigned in support of organizational operations and patient care objectives.