Director of Nursing

Care Alliance Health CenterCleveland, OH
Onsite

About The Position

The Director of Nursing provides strategic, clinical, and operational leadership for nursing services across all clinical sites. This role is responsible for ensuring high-quality, patient-centered care, effective nursing operations, and compliance with regulatory standards. The Director of Nursing oversees nursing staff, supports workforce development, and leads quality improvement initiatives to enhance care delivery and patient outcomes. This role partners with clinical and operational leadership to strengthen workflows, optimize performance, and support access to care. This position plays an important role in advancing our mission of providing exceptional, accessible, and compassionate healthcare for all.

Requirements

  • Active Registered Nurse (RN) license in good standing.
  • Bachelor of Science in Nursing (BSN), Public Health, or related field.
  • Minimum of 3 years of healthcare leadership or management experience.
  • Proficiency in EHR systems (e.g., Epic, eClinicalWorks, NextGen).
  • Knowledge of UDS, HEDIS, and value-based care metrics.
  • Proficiency in Microsoft Office and data analysis tools.

Nice To Haves

  • Experience in FQHC, community health, or ambulatory care setting.
  • Experience with quality improvement and performance management.
  • Experience with regulatory and accreditation standards.

Responsibilities

  • Provide leadership and oversight of nursing services across all clinical sites.
  • Supervise nursing leadership, nurses, and clinical support staff.
  • Ensure effective staffing models, scheduling, and operational coverage.
  • Support daily clinic operations and ensure efficient patient flow.
  • Ensure delivery of high-quality, patient-centered nursing care.
  • Monitor clinical practices to ensure adherence to standards and protocols.
  • Serve as a clinical resource to support care teams and patient management.
  • Provide direct patient care as needed to support operations.
  • Develop and lead nursing quality improvement and performance initiatives.
  • Monitor clinical outcomes, audits, and performance metrics.
  • Identify gaps in care delivery and implement improvement strategies.
  • Collaborate with leadership on UDS, HEDIS, and value-based care initiatives.
  • Lead recruitment, onboarding, and retention of nursing staff.
  • Develop and oversee staff education, training, and competency programs.
  • Foster a culture of mentorship, accountability, and continuous improvement.
  • Ensure compliance with infection control, OSHA, CLIA, and regulatory standards.
  • Maintain policies, procedures, and standards of practice for nursing services.
  • Support accreditation, audits, and regulatory site visits (e.g., HRSA, Joint Commission, NCQA).
  • Monitor and address clinical risks, incidents, and quality concerns.
  • Partner with clinical, operational, and outreach leadership to improve care delivery.
  • Support implementation of clinical programs and initiatives.
  • Maintain effective communication with executive leadership regarding performance and challenges.
  • Promote a collaborative, team-based approach to patient care.
  • Perform other duties as assigned.
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