Director of Network Operations

Keeper Security • El Dorado Hills, CA

15d • Remote

About The Position

The Director of Network Operations is responsible for the leadership, architecture, and operational excellence of Keeper Security’s global network infrastructure. This role oversees both the NOC and SOC in partnership with the Director of Security Operations, ensuring seamless coordination, high availability, top-tier performance, and airtight security across all network systems and cloud environments.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field (Master’s preferred)
• 10+ years in network or technical operations, with at least 5 years in a leadership role managing enterprise-scale, mission-critical environments
• Demonstrated ability to lead strategically and tactically, balancing vision with direct technical engagement
• Proven experience designing, deploying, and operating AWS cloud and hybrid network architectures
• Deep understanding of network engineering, routing, switching, firewalls, and performance optimization
• Strong knowledge of network security best practices and compliance frameworks
• Exceptional leadership, communication, and collaboration skills with the ability to motivate and guide technical teams
• Excellent judgment under pressure and the ability to make sound operational decisions during critical events
• Must be a U.S. Person due to GovCloud responsibilities

Nice To Haves

• Relevant certifications such as CCNP/CCIE, JNCIP/JNCIE, CISSP, or equivalent
• Experience working in the cybersecurity industry and/or government environments
• Ability to balance strategic vision with hands-on execution

Responsibilities

• Lead and participate directly in the architecture, deployment, and management of Keeper Security’s global and cloud-based network infrastructure
• Develop and execute a long-term strategy that ensures scalability, resilience, and future readiness of the enterprise network
• Serve as both a technical leader and player-coach, guiding engineers through complex issues while fostering a culture of accountability, innovation, and professional growth
• Establish and manage KPIs, SLAs, and performance metrics for all aspects of network operations
• Lead the Network Operations Center (NOC) to monitor, troubleshoot, and optimize network performance across multi-cloud and hybrid environments
• Own the incident response process for network-related issues, driving root cause analysis, resolution, and continuous improvement
• Ensure all network operations meet or exceed compliance standards, including GDPR, HIPAA, SOC 2, ISO 27001, and FedRAMP
• Partner closely with the Director of Security Operations to strengthen coordination between NOC and SOC teams, establishing a collaborative shared model of operational excellence
• Leverage GenAI and automation to enhance monitoring, alerting, and troubleshooting workflows
• Drive initiatives in automation, orchestration, and AI-driven optimization to improve efficiency, reliability, and visibility
• Evaluate emerging technologies and lead proof-of-concept initiatives to maintain Keeper’s technical and competitive edge
• Build, mentor, and develop a high-performing team by setting clear goals, providing coaching, and supporting professional growth

Benefits

• Medical, Dental & Vision (inclusive of domestic partnerships)
• Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
• Voluntary Short/Long Term Disability Insurance
• 401K (Roth/Traditional)
• A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)
• Above market annual bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 501-1,000 employees