Director of National Programs

Lucky Strike Entertainment

4d•$85,000•Remote

About The Position

The Director of National Programs would be responsible for building and maintaining all National League Programs and National/Center tournament business for the company. He/she facilitates fulfillment of department goals and company initiatives. Work directly with center League Champions/GM/DM to develop, retain and recruit new bowlers for all National Leagues and Tournaments. Be aware of the market conditions and opportunities to recruit new or existing tournaments (Local, State or National Tournaments) Communicate with all centers to build new National Leagues in their centers Hold the centers accountable on National Leagues starting each month, Send out communication to the centers who do not have a new league starting each month Provide ongoing training on all National Leagues Responsible for updating the National Leagues Calendar each month/year for the field Coordinate with the Leagues Department to promote new strategies and league structures for centers. This would include attending weekly team calls, monthly league initiatives calls and district calls where applicable Be the point of contact for all National Leagues and Tournaments and provide support to the centers to ensure positive experiences in all centers This includes our company initiative of Drop-In Tournaments. Assist with training and development of the league champions Partner with Marketing on all materials for each league, including Registration Flyers, Posters and bath ads Attend bi-weekly calls with Marketing to discuss any League updates Complete all Success Guides, Counter Guides and LMA updates needed for all National Leagues Update all documents on Connect when applicable Complete any daily, weekly and monthly reporting that is necessary to report on all financial data Audit revenue reports Update Connect with all pertinent information Includes, leaderboard trackers Support the Regional League Development Managers with tournaments and SMART disbursements Build a strong working relationship with local & state associations to bring tournaments back into our centers This includes TNBA, IGBO, Junior Gold, UBA and any other National Tournament Organizations Attend local association meetings/workshops Support the Petersen Classic with squad organizers, payments, rosters when necessary This would include prize fund payouts, secure Hotel Sponsors, updates to the marketing materials and website each year There will be travel involved with this position throughout the company to assist with in person meetings and tournament support where applicable

Requirements

B.A./B.S. degree required; equivalent combination of education and experience will be considered
Minimum of 3–5 years of experience managing league-based programs within the sports, entertainment, or hospitality industry
Proven experience overseeing multi-location or national league operations, including league development and tournament execution
Demonstrated success in driving program growth, increasing participation, and improving retention across league programs
Strong experience managing the full league lifecycle, from recruitment and onboarding through ongoing engagement and retention
Ability to partner cross-functionally with Marketing, Operations, and field leadership teams to execute programs and initiatives
Experience influencing stakeholders and driving accountability without direct authority
Strong analytical skills, with experience in financial reporting, revenue tracking, and performance analysis
Highly organized with the ability to manage multiple initiatives and priorities in a fast-paced environment

Nice To Haves

Experience working with national or regional sports organizations, associations, or governing bodies preferred
Familiarity with event logistics, tournament operations, sponsorship coordination, and customer/player experience management preferred

Responsibilities

building and maintaining all National League Programs and National/Center tournament business
facilitates fulfillment of department goals and company initiatives
Work directly with center League Champions/GM/DM to develop, retain and recruit new bowlers for all National Leagues and Tournaments
Be aware of the market conditions and opportunities to recruit new or existing tournaments (Local, State or National Tournaments)
Communicate with all centers to build new National Leagues in their centers
Hold the centers accountable on National Leagues starting each month
Send out communication to the centers who do not have a new league starting each month
Provide ongoing training on all National Leagues
Responsible for updating the National Leagues Calendar each month/year for the field
Coordinate with the Leagues Department to promote new strategies and league structures for centers. This would include attending weekly team calls, monthly league initiatives calls and district calls where applicable
Be the point of contact for all National Leagues and Tournaments and provide support to the centers to ensure positive experiences in all centers
Assist with training and development of the league champions
Partner with Marketing on all materials for each league, including Registration Flyers, Posters and bath ads
Attend bi-weekly calls with Marketing to discuss any League updates
Complete all Success Guides, Counter Guides and LMA updates needed for all National Leagues
Update all documents on Connect when applicable
Complete any daily, weekly and monthly reporting that is necessary to report on all financial data
Audit revenue reports
Update Connect with all pertinent information
Support the Regional League Development Managers with tournaments and SMART disbursements
Build a strong working relationship with local & state associations to bring tournaments back into our centers
Attend local association meetings/workshops
Support the Petersen Classic with squad organizers, payments, rosters when necessary

Benefits

Medical, Dental, Vision plans to select from based on your needs
Wellness resources to help you along your wellness journey
401(K) Retirement Plans
Employee Stock Purchase Program
Employee Assistance Program (EAP)
Vacation and Holidays
Perks! Bowling, Boomer's, and Waterpark discounts, Retail discounts, Event discounts and more!

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