Director of National Accounts

Pyramid Global Hospitality•Naples, FL

19h•$80,000 - $100,000

About The Position

The Director of National Accounts is responsible for prospecting and converting incoming leads for mid-size to large groups for the Naples Grande Beach Resort. Additional solicitation, management of new accounts, maintaining accounts as assigned, working with the Director of Sales and Marketing and Director of Revenue on the strategic direction and tactical implementation of group sales for the resort. Primary market segments of large groups, but could include other territories based on business demands. In summary, the role is responsible for achieving provided revenue goals by finding new profitable business, maintaining and growing the existing accounts, and maximizing revenue capture through upselling room rates, food, beverage, meeting room rental, and other revenue streams.

Requirements

Excellent selling, negotiating, business writing and presentation skills
Refined verbal and written communication skills
A minimum of 3 years of hotel sales manager experience preferably in group resort market
Must be proficient in general computer knowledge, Microsoft Office, Salesforce.fdc/Delphi experience preferred
Community involvement and/or professional association is highly regarded

Responsibilities

Master the ability to articulate the value proposition of the hotel, key features & customer benefits.
Prospect and identify a high target accounts and bookings
Find new customers and accounts that increase market share.
Development and prospecting of new account relationships
Maintain alliances and relationships with existing partnerships, 3rd parties, and tourism offices
Participate in the Revenue Meeting and other key management meetings as needed
Plan, coordinate and organize fam trips and visits to promote the resort
Promote golf, tennis, spa and other revenue sources
Comfortable creating customized Power Point Presentations in person and at times in webinars.
Participate in tradeshows and industry events that will generate new leads and give visibility.
Prepare correspondence, memos, proposals, contracts and reports.
Compile a monthly activity report which will include market activity and actions for the month and production for the month.
Ability to effectively communicate competitive trends.
Establish an annual plan of sales initiatives including related costs for sales calls, product training, tradeshow participation, and travel and entertainment.
Maintain awareness of market trends, competitor's activities and guest/client feedback.
Comply with company's policies/service procedures/standards.
Maintain confidentiality and security of specified hotel information, correspondence, reports and files.
Achieve revenue booking goals as assigned
Develop and implement a business plan to produce new business revenue for Resort from assigned market
Solicit and develop new accounts to generate business opportunities
Travel to meet and develop client base as necessary
Utilize product knowledge through hotel presentations and familiarization trips
Ability to develop robust sales solutions and resort sales presentation to positively represent the hotel based on client requests and needs, ability to overcome any client objections successfully.
Responsible for complete qualification of each account to determine at a minimum number of events, total revenue potential, booking patterns and histories, decision making factors, event, business and personal needs, resources, and competition
Establish and maintain strong relationships with assigned accounts through ongoing telephone solicitation, written communication, and in-person sales calls.
Participate in training programs to consistently update product knowledge and sales skills
Provide clear and error free correspondence to both external and internal clients (including site alerts, contracts, turnovers, etc)
Maintain a professional decorum and manner while representing the resort