Director of Meetings and Events

THE WATERFRONT BEACH RESORT•Huntington Beach, CA

6d•$90,000 - $100,000•Onsite

About The Position

WHAT YOU’LL DO - Oversees the management, training and career development of Meetings & Events and Facilities staff. Recruits and identifies candidates for management and administrative support positions in Meetings & Events. Supervises Meetings & Events staff to meet Hilton standards. - Formulates and administers department operations to include work schedules, account assignments, and strategic plans to maintain Hilton Meetings & Events standards and procedures. Inputs and retrieves information from computer system for file maintenance, correspondence, and sales and marketing input. - Supports sales and marketing efforts by providing technical assistance and advice as well as recommending specific hotel improvements of services for clients, resulting in greater client satisfaction and group bookings. - Services account load. Acts as liaison between clients and all hotel departments, analyzing and deciphering large amounts of oral and written data and effectively organizes and acts on the information to ensure client satisfaction and hotel profitability. Maintains an open line of communication between clients and hotel staff. - Entertains clients prior to and during in-house meetings. Regular attendance in conformance with the standards, which may be established by The Waterfront Beach Resort from time to time, is essential to the successful performance of this position. SOME OF YOUR RESPONSIBILIITES INCLUDE - Represents the hotel by participating in all industry functions (pre and post meetings, CVB and industry events). WHAT YOU BRING - 3+ years of hospitality experience, ideally within event planning - 4- year college degree, preferred, preferably with hospitality, communications or sales/marketing focus YOUR JOURNEY TO SUCCESS STARTS HERE At The Waterfront Beach Resort, a Hilton Hotel, we believe in providing extraordinary and personalized service to our guests and an exceptional working environment for our people. We offer a gratifying career in hospitality as distinct as our reputation. Through experience, training and career development, our associates are inspired and encouraged to achieve their goals while creating unforgettable memories for our guests. The Waterfront Beach Resort offers a great platform to begin or enhance your hospitality career. Discover new opportunities and hone your skills in an inviting workplace on the shores of the Pacific Ocean. We are always looking for passionate people who will embrace our promise in providing the finest hospitality to ensure our guests feel cared for and valued. We believe in helping our employees achieve the perfect work/life balance for optimal growth. WHAT WE LOOK FOR Individuals who are passionate about hotels and hospitality. Those people who strive to provide the best guest experience to each guest and will stop at nothing to do so. We look for individuals with innate traits such as charisma, personality, integrity, and camaraderie to be a part of a winning team. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. HOW WE’RE DIFFERENT A "family-like" work environment with over 30 years of excellence in hospitality will allow you to reach the highest levels of professional development. "One Team, One Dream" is our motto, and we live by it every day. We are only good as the company we keep, and it shines through in everything we do. BENEFITS At The Waterfront Beach Resort, you can learn, grow, and succeed. Work steps from the ocean alongside dedicated and driven hospitality professionals - Become part of an award-winning team at The Waterfront Beach Resort. - Benefit eligibility on the first of the month following 30-days of employment. (Medical, Dental, Vision, Pet Insurance) - Access to Go Hilton team member travel program. - 401(k) or Roth 401(k) Retirement Plan with up to 4% company match. - Vacation accrual of three (3) weeks after completion of one year of employment. - Two (2) paid Recharge Days per quarter to improve work-life alignment & increase productivity. - One (1) remote workday per work week. - Eligible for quarterly sales incentive bonus. - Complimentary meals during working hours. - Complimentary parking during working hours. - Participate in Waterfront Wellness activities once a month through hosted stretching & yoga flow classes. - Engage in annual department appreciation celebrations & be eligible to be nominated for Leader of the Quarter/Year. One Team, One Dream!

Requirements

3+ years of hospitality experience, ideally within event planning

Nice To Haves

4- year college degree, preferred, preferably with hospitality, communications or sales/marketing focus

Responsibilities

Oversees the management, training and career development of Meetings & Events and Facilities staff.
Recruits and identifies candidates for management and administrative support positions in Meetings & Events.
Supervises Meetings & Events staff to meet Hilton standards.
Formulates and administers department operations to include work schedules, account assignments, and strategic plans to maintain Hilton Meetings & Events standards and procedures.
Inputs and retrieves information from computer system for file maintenance, correspondence, and sales and marketing input.
Supports sales and marketing efforts by providing technical assistance and advice as well as recommending specific hotel improvements of services for clients, resulting in greater client satisfaction and group bookings.
Services account load.
Acts as liaison between clients and all hotel departments, analyzing and deciphering large amounts of oral and written data and effectively organizes and acts on the information to ensure client satisfaction and hotel profitability.
Maintains an open line of communication between clients and hotel staff.
Entertains clients prior to and during in-house meetings.
Regular attendance in conformance with the standards, which may be established by The Waterfront Beach Resort from time to time, is essential to the successful performance of this position.
Represents the hotel by participating in all industry functions (pre and post meetings, CVB and industry events).

Benefits

Benefit eligibility on the first of the month following 30-days of employment. (Medical, Dental, Vision, Pet Insurance)
Access to Go Hilton team member travel program.
401(k) or Roth 401(k) Retirement Plan with up to 4% company match.
Vacation accrual of three (3) weeks after completion of one year of employment.
Two (2) paid Recharge Days per quarter to improve work-life alignment & increase productivity.
One (1) remote workday per work week.
Eligible for quarterly sales incentive bonus.
Complimentary meals during working hours.
Complimentary parking during working hours.
Participate in Waterfront Wellness activities once a month through hosted stretching & yoga flow classes.
Engage in annual department appreciation celebrations & be eligible to be nominated for Leader of the Quarter/Year.