Director of Medical Records

Whittier Health Network•Haverhill, MA

65d•$114•Hybrid

About The Position

The Director of Medical Records oversees day to day HIM operations, ensuring compliance with regulatory standards, providing leadership to a team of HIM professionals, and actively participating in the ongoing and annual evaluation of staff. Daily operations may include records processing, scanning and indexing, incomplete records and physician notification, deficiency analysis, transcriptions services, and release of information.

Requirements

Three (3) years of relevant health information management experience or working within hospital/health system.
One (1) Supervisory and/or lead role in hospital/health system environment with and EMR required.
Associates Degree in Health Information Management or closely related field required.

Nice To Haves

Bachelor’s degree in Health Information Management or closely related field preferred.
Registered Health Information Administrator (RHIA), or Registered Health Information Technician (RHIT) preferred.

Responsibilities

Create and maintain an organized repository comprehensive training materials and documentation for the Health Information Management (HIM) department, covering processes, procedures, and system usage. Facilitate training sessions using developed materials to educate new hires and existing staff on HIM processes and best practices
Monitor quality and productivity to ensure the accuracy and completeness of health records.
Oversees electronic health record systems. Troubleshoot technical issues and liaise with IT support as needed.
Ensure adherence to established policies and procedures within the HIM department and implement changes and improvements as needed.
Act as a point of contact for internal and external stakeholders regarding HIM related matters.
Supervise and coordinate daily operations within the Health Information Management (HIM) department. Ensure the accurate and timely processing of health information tasks.
Provide direct supervision to HIM staff, including conducting regular check-ins, performance evaluations, and addressing any performance concerns.
Conduct ongoing and annual evaluations of HIM staff to assess performance, provide constructive feedback, and support professional growth. Collaborate with HR in the development of performance improvement plans when necessary.