Director of Medical Community Partnerships

Optima Dermatology•Indianapolis, IN

4d•Remote

About The Position

The Director of Medical Community Partnerships is a high-impact, individual contributor responsible for driving new patient acquisition through strategic referral relationships. This role focuses on identifying, developing, and sustaining partnerships with referring providers by delivering a differentiated, best-in-class experience. Reporting to the VP of Marketing, this position collaborates closely with regional directors, practice managers, front desk teams, and providers across our dermatology practices.

Requirements

Bachelor’s degree or equivalent relevant experience required.
Excellent interpersonal, communication, and relationship-building skills.
Strong organizational skills with the ability to manage multiple priorities.
Detail-oriented with a high level of accuracy and follow-through.
Highly responsive and professional in email and external communications.
Experience using CRM platforms preferred, with a commitment to maintaining accurate records.
Ability and willingness to travel locally to meet role requirements.

Nice To Haves

Prior healthcare experience preferred.

Responsibilities

Drive patient volume by building and maintaining strong relationships with referring providers across our markets.
Lead B2B outreach efforts in the Indianapolis and Cincinnati regions by identifying referral opportunities, key decision-makers, and strategic healthcare networks.
Conduct in-person visits with current and prospective referral sources (PCPs and specialty practices) to educate them on Optima’s providers, services, and value proposition.
Plan and execute provider engagement opportunities such as meet-and-greets, lunches, dinners, and educational events.
Establish relationships with referral coordinators, front desk staff, practice managers, and providers to ensure seamless referral workflows.
Partner with internal providers and practice leaders to align outreach strategies and maximize referral growth.
Support community-based marketing initiatives and represent Optima at relevant local events.
Capture and document referral source feedback in the CRM and collaborate with regional and local leaders to resolve issues and improve service delivery.
Analyze referral data to identify trends, prioritize outreach efforts, and drive continuous improvement in referral performance.
Log all field activity, visit summaries, and referral interactions in the CRM.
Prepare and present weekly activity dashboards and performance updates.
Support monthly and quarterly reporting to leadership.