Director of Loss Prevention Field Audit
About The Position
The Director of Loss Prevention Field Audit (DLPFA) is responsible for leading the loss prevention and operational compliance audit function across a national portfolio of bowling centers, family entertainment centers, and water parks. This role is focused on ensuring operational compliance, enforcing internal controls, and identifying opportunities to reduce loss and risk exposure. The Director will lead a team of field auditors and collaborate closely with Operations, Finance, and HR to assess compliance with company policies and support a culture of accountability, safety, and integrity across all locations. Working with the Regional Director of Loss Prevention, the DLPFA will have dotted line supervisory responsibility to the Loss Prevention Managers, and Loss Prevention Business Analysts as necessary to perform the outlined job responsibilities. The DLPFA must have the ability to partner with District Managers, Regional Vice Presidents, and department heads to accomplish the Loss Prevention Department's goals.
Requirements
- Minimum 5 - 10 years of experience in loss prevention, internal audit, or compliance roles, preferably in multi-site entertainment, retail, or hospitality environments.
- Strong knowledge of operational auditing practices, internal controls, and risk management in customer-facing businesses.
- Experience managing geographically distributed audit teams and conducting large-scale field assessments.
- Working knowledge of CCTV, security systems, report platforms (financial, exception-based, etc.), POS systems, and MS Office Suite a plus.
- Relevant experience or equivalent combination of education and experience is also acceptable.
- Excellent interpersonal, analytical, and communication skills, with the ability to influence and educate operators at all levels.
- Comfortable working in fast-paced, dynamic environments with significant travel requirements (40-60%).
Nice To Haves
- Professional certifications such as LPC, LPQ, and / or Wicklander
- Experience with food & beverage audits, cash variance analysis, and safety protocols in amusement or entertainment settings.
- Bilingual (Spanish/English) is a plus.
Responsibilities
- Lead the planning, development, and execution of field audit programs to assess operational compliance with company standards, policies, and procedures.
- Oversee a team of field auditors responsible for evaluating cash controls, inventory management, food & beverage operations, safety protocols, and guest service practices across 300+ locations.
- Conduct risk-based audits, identifying areas of non-compliance or vulnerability that could contribute to loss, or reputational risk.
- Assist with developing and implementing Loss Prevention programs that reduce internal/external theft and improve facility security.
- Develop and refine audit tools, scoring methodologies, and reporting systems to ensure consistent and objective evaluations.
- Collaborate with field Operations and site leaders to ensure audit findings are understood, corrective actions are implemented, and performance is improved.
- Work closely with Loss Prevention, Legal, and HR teams to support investigations and ensure proper documentation of audit-related violations.
- Analyze audit results and key performance indicators to identify trends, drive improvements, and inform broader LP strategies.
- Deliver regular audit summaries and risk reports to senior leadership with actionable recommendations.
- Assist with training field and unit-level leaders on audit expectations, control procedures, and compliance best practices.
- Support special projects such as seasonal openings, high-risk location assessments, and enterprise-wide compliance initiatives.
- Other duties may be assigned.
Benefits
- Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits.
- More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits
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What This Job Offers
Job Type
Full-time
Career Level
Director
Industry
Amusement, Gambling, and Recreation Industries
Education Level
No Education Listed
