Field Loss Prevention Manager

World Market•Alameda, CA

2d•$100,000 - $130,000•Remote

About The Position

The Field Loss Prevention Manager (FLPM) is responsible for reducing shrink and loss in stores. The FLPM will be a brand champion and drive results through proper coaching and training of all company policies and procedures. FLPM will execute the company shrink plan and address any internal and external issues as needed. The candidate will possess exceptional ability to identify and course correct shrink deficiencies with partnerships from Field and HR Leaders, the store management teams, and Home Office partners.

Requirements

5+ years of experience in multi-unit loss prevention management
Strong background in operational excellence preferred
Superior interpersonal skills and professional demeanor
Excellent written and verbal communication skills
Ability to interact effectively and professionally with employees and customers at all levels
Detail-oriented with strong organizational skills
Consistently maintains the highest level of integrity, confidentiality, and professionalism
Proven ability to build and maintain strong relationships with local law enforcement, HR, and Field Leadership
Comprehensive understanding of the criminal justice system and legal requirements for theft prosecution
Collaborative team player with a strong commitment to supporting Home Office partners

Nice To Haves

Strong background in operational excellence preferred

Responsibilities

Conduct both announced and unannounced store visits with Store Teams and Field Leaders
Provide consistent documentation of visits and coaching points
Partner in investigations with HR, Risk Management, and Field Leaders
Promote and coach operational excellence as it relates to store and company losses
Address shrink reduction through effective coaching and training of the Company Plan
Oversee CCTV and video systems, including usage, maintenance, and training for store teams
Manage physical security measures, including oversight of third-party guard services
Lead and support internal, external, Organized Retail Crime (ORC) investigations
Conduct interviews and interrogations utilizing Wicklander-Zulawski techniques

Benefits

Work life balance is a priority (work from home flexibility).
Up to 30% employee discount and product sample sales!
A fun and supportive work environment where you feel welcomed and safe.
A culture of inclusion that empowers you to be your best authentic self.
Opportunities to make an impact through your passions.
Wellness Programs including virtual fitness classes, personal health advocates, coaches, gym discounts and more.
Accrued Vacation, Sick Time and Personal Holidays.
Eligible employees offered Medical and Dental Insurance, Vision Coverage, 401(k) Savings Plan, Commuter Benefits, Employee Assistance and more.
Full time and Part time associates are eligible to participate in the Company’s 401(k) retirement savings plan after three (3) months of service.
Benefits for full-time employment o n the first of the month following 30 days of continuous employment include offerings for programs including Medical, Dental, Vision, Prescription Drug, Life Insurance, Flexible Spending, Commuter Benefits and Employee Assistance.