Director of Logistics & Warehousing

Scentbird•Somerset, NJ

66d•Onsite

About The Position

We are seeking a strategic and results-driven Director of Logistics & Warehousing to lead all aspects of logistics, warehousing, and transportation across Direct-to-Consumer (DTC), Wholesale, and Marketplace channels. This role owns carrier management, shipping strategy, trade compliance, warehouse operations, and the design of logistics strategies for entering new markets and countries. They are responsible for ensuring all domestic and international transportation - including hazmat, air, ground, and ocean - operates efficiently, cost-effectively, and in full compliance with global trade and local regulatory requirements. While order fulfillment execution resides under the Senior Director of Manufacturing & Distribution, this role drives the end-to-end logistics network performance, system governance (WMS), and market expansion readiness. The ideal candidate brings deep experience in multi-channel logistics, international trade, and regulatory compliance, with exposure to subscription-based fulfillment models and global scaling.

Requirements

Bachelor's degree in Supply Chain, Logistics, Operations, or related field; Master's preferred.
10+ years of experience in logistics, transportation, and warehousing, ideally within manufacturing, consumer goods, or subscription-based businesses.
Proven success managing multi-channel logistics including DTC, wholesale, and marketplace.
Strong understanding of domestic and international transportation, hazmat compliance, and trade regulations.
Demonstrated expertise in market expansion logistics, including compliance with local shipping laws, carrier standards, and trade requirements.
Hands-on experience with WMS/TMS/ERP systems (NetSuite preferred) and logistics analytics.
Strong leadership, collaboration, and cross-functional communication skills.

Nice To Haves

Lean, Six Sigma, or APICS/CSCP certification a plus.
Background in consumer goods, beauty, or eCommerce industries.
Experience with customs programs like CTPAT, USMCA, and Section 321.
Proven track record of identifying and executing cost-saving logistics initiatives.
Ability to lead cross-functional projects and manage multiple stakeholders.

Responsibilities

Lead all logistics and transportation functions across DTC, B2B, and marketplace channels.
Manage and negotiate carrier relationships across parcel, LTL, FTL, air, ocean, and international freight.
Define and monitor delivery SLAs, ensuring on-time and compliant performance across channels and geographies.
Oversee hazardous materials (hazmat) transportation compliance for air, ground, and ocean shipments.
Partner cross-functionally with Manufacturing, Planning, and Distribution to align logistics planning with operational needs.
Develop and execute logistics strategies for entering new markets and countries, ensuring compliance with local transportation, customs, and regulatory requirements.
Oversee all warehouse functions including receiving, putaway, inventory control, staging, reconciliation, shipping, and returns processing.
Own and administer the Warehouse Management System (WMS) and other tools used to support warehouse and logistics operations.
Lead continuous improvement to optimize inventory accuracy, productivity, throughput, and space utilization.
Ensure compliance with safety, quality, and regulatory standards in warehouse operations.
Collaborate closely with Manufacturing, Planning, and QA to maintain smooth material flow to and from production.
Oversee all import/export operations and ensure compliance with global trade laws, documentation standards, and customs regulations.
Serve as the primary liaison with customs brokers, freight forwarders, and regulatory agencies.
Manage duties, tariffs, and landed cost forecasting; identify and implement trade cost recovery opportunities (e.g., USMCA, duty drawback, tariff engineering).
Develop logistics and regulatory strategies for market entry and expansion, including understanding local shipping laws, carrier requirements, labeling mandates, and import/export controls.
Ensure all logistics and shipping practices meet applicable international, federal, and local laws for each market.
Define and manage logistics KPIs: on-time delivery, freight cost per unit, carrier performance, and landed cost metrics.
Lead carrier bid cycles, quarterly performance reviews, and freight audit processes.
Implement logistics cost optimization strategies to improve cost-to-serve while maintaining high service levels.
Partner with Finance on freight accruals, budgeting, and cost variance analysis.
Ensure robust use of WMS/TMS and accurate data flow between warehouse systems and ERP (NetSuite).
Lead analytics and reporting for logistics performance, cost trends, and operational efficiency.
Identify and implement automation and digital solutions to enhance visibility and control across the logistics network.
Lead warehouse and logistics management teams; foster a culture of safety, accountability, and operational excellence.
Collaborate cross-functionally with Supply Chain Planning, Manufacturing, Distribution, Quality, and Customer Experience teams.
Develop and mentor team members through training, clear performance metrics, and succession planning.

Benefits

Competitive base compensation
Bonus program
Referral bonus
Paid Time Off and Wellness Time Off
Paid Parental Leave
401k with Company Match through Fidelity
Medical, Dental, and Vision Benefits
Company provided Lifeinsurance, Short-term & Long-term Disability
Flexible Spending Accounts, as well as Dependent Care Flexible Spending Accounts
Annual Education Stipend
Complimentary Scentbird Membership
Discounts on Owned Brands
Monthly virtual team building/ educational activities
A fun, creative and energetic work environment