About The Position

Job Summary: The Director of Leasing plans, organizes directs and controls operations and personnel in support of accomplishing company objectives. This position interacts with all lease and rental management to maintain profitable and efficient operations in each location. Works with managers and staff to establish consistent and effective policies and procedures for the lease and rental business. Conduct evaluations of locations to ensure results are consistent with company strategy and annual business plan objectives. The incumbent in this position is expected to model the following practices daily: 1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal/external resources; 3) Participate in ongoing self-development. Essential Functions: Models, promotes, reinforces, and rewards the consistent use of HOLT’s Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission. Assist in management and control of overheads and operational expenses of multiple locations Manage the unit profitability of the fleet, unit by unit Manage and review the maintenance costs of each unit Manage the rental utilization to ensure we are maximizing our investment in our rolling stock assets Manage Best Practice operational targets as set by Summit management and Idealease Develop and implement a Lease and Rental operating plan Review the operations for each Lease and Rental branch to include daily procedures, rental marketing, rental administration, invoicing, and overall performance Review the service department and determine structure and effective customer approach within the dealership or as a stand-alone Establish and maintain strong relationships with existing customers Assist with the collection of delinquent accounts Support Lease and Rental operations and management Monitor fleet activity- review and focus on under-utilized equipment Communicate with Service Managers to ensure equipment is maintained according to company standards and DOT regulations Maintain policies and procedures for Lease and Rental operations; check-in/check-out of equipment, customer files, billing, etc. Analyze branch income statement(s) for areas of improvement and overall financial strength Create an assessment and plan for specific changes and performance improvements that need to be implemented to improve profit and overall results for each location Support and assist all areas to drive consistency and effective operations in all Lease and Rental operations. Create and deliver training programs as needed for branches and staffs Performs other duties as assigned

Requirements

  • Excellent communication and customer service skills
  • Ability to analyze results and implement process improvements
  • Knowledge of financial accounting, sales and legal information including state and federal regulations
  • Ability to deal effectively, listen and communicate with all customers and co-workers
  • DOT knowledge
  • Strong interpersonal and communication skills
  • Skills in computer operation and various business applications
  • A high school diploma and/or GED is required.
  • Minimum 7 years of experience managing large volume leasing and rental operations.

Nice To Haves

  • College degree preferred.

Responsibilities

  • Assist in management and control of overheads and operational expenses of multiple locations
  • Manage the unit profitability of the fleet, unit by unit
  • Manage and review the maintenance costs of each unit
  • Manage the rental utilization to ensure we are maximizing our investment in our rolling stock assets
  • Manage Best Practice operational targets as set by Summit management and Idealease
  • Develop and implement a Lease and Rental operating plan
  • Review the operations for each Lease and Rental branch to include daily procedures, rental marketing, rental administration, invoicing, and overall performance
  • Review the service department and determine structure and effective customer approach within the dealership or as a stand-alone
  • Establish and maintain strong relationships with existing customers
  • Assist with the collection of delinquent accounts
  • Support Lease and Rental operations and management
  • Monitor fleet activity- review and focus on under-utilized equipment
  • Communicate with Service Managers to ensure equipment is maintained according to company standards and DOT regulations
  • Maintain policies and procedures for Lease and Rental operations; check-in/check-out of equipment, customer files, billing, etc.
  • Analyze branch income statement(s) for areas of improvement and overall financial strength
  • Create an assessment and plan for specific changes and performance improvements that need to be implemented to improve profit and overall results for each location
  • Support and assist all areas to drive consistency and effective operations in all Lease and Rental operations.
  • Create and deliver training programs as needed for branches and staffs
  • Performs other duties as assigned
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