Director of Leasing and Rental

Allegiance Trucks • Hartford, CT

48d

About The Position

Welcome to Allegiance Trucks, where our dedication to service fuels every mile. Since our founding in March 2019, we've been on an unstoppable path of growth, acquiring 17 dealership groups and expanding to over 40 locations across ten states. Our team is as dynamic as it is diverse, united by a shared commitment to prioritize our customers, uplift one another, and foster a workplace where everyone thrives. As a leading truck dealership group, we're proud to represent top-tier brands like International, Hino, Isuzu, and Ford, providing exceptional support to the Northeast's essential trucking community. At Allegiance Trucks, we're not just moving forward - we're driving the future of trucking. The Director of Operations for L&R plays a critical leadership role within the Allegiance Trucks team, responsible for overseeing day-to-day operations of our L&R fleet. This position will focus on optimizing fleet utilization, delivering excellent customer experience, managing compliance, and improving the profitability of the L&R department. You’ll lead a high-performing team and work cross-functionally with service, sales, and parts to ensure seamless, customer-focused operations. This candidate can be based out of any New England dealership.

Responsibilities

• Oversee all aspects of daily operations across multiple Lease and Rental locations within the Allegiance Trucks network
• Provide hands-on leadership to ensure fleet availability, scheduling, and maintenance align with company standards
• Set aggressive but achievable KPIs related to fleet utilization, turnaround time, service response, and customer satisfaction – and hold teams accountable to meeting them
• Apply a strong understanding of Fixed Operations (Parts and Service) to support the full life cycle of Lease and Rental operations
• Maintain a culture of continuous improvement, teamwork, and operational excellence
• Diagnose operational underperformance and implement swift, data-driven corrective actions
• Implement new workflow processes, staffing models, and process controls that drive speed, efficiency, and revenue growth
• Rebuild a culture grounded in urgency, accountability, and a customer-first mindset
• Recruit, develop, and inspire high-performing leaders
• Mentor branch-level leadership teams, driving collaboration, operational consistency, and accountability
• Foster a culture of pride in representing the Allegiance brand and delivering on it’s promises to customers
• Partner effectively with corporate-level departments (Parts, Service, Whole Goods, etc.) to leverage best practices, scale efficiencies, and support joint initiatives with Allegiance and Ascendance Trucks
• Strengthen relationships with key major fleet customers and OEM representatives.
• Ensure superior service quality and responsiveness that earns loyalty and repeat business
• Represent Allegiance Trucks with professionalism, integrity, and solutions-oriented leadership in all customer and OEM interactions
• Manage P&L responsibility for L&R department in assigned locations
• Identify and act on opportunities to increase margins and profitability
• Oversee inventory management, expense control, and operational workflow optimization

Benefits

• Competitive starting pay
• Excellent health benefits including; Medical, Dental and Vision plans, a complimentary life insurance policy, and several other voluntary coverage options to choose from
• Generous Paid Time Off policy, including vacation, sick time and floating holidays
• 401(k) with Company match
• Support and encouragement for your continued advancement with additional training

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed
• Number of Employees: 251-500 employees