Director of Learning & Development - Hybrid Charlotte, NC

SPAR Inc.•Charlotte, NC

11h•Hybrid

About The Position

SPAR is seeking a visionary and results-driven Director of Learning & Development to build and lead a centralized Learning & Workforce Enablement function. This is a ground-up opportunity for a strategic, hands-on leader who excels at creating structure, driving clarity, and delivering measurable business impact. In this role, you will design and execute SPAR’s national training strategy across field operations, safety, leadership development, and compliance. This position blends strategy and execution, requiring a leader who can build scalable frameworks while remaining closely connected to Field Operations, Client Services, Talent, HR, and Executive Leadership to ensure learning directly drives business performance. As a national leader in retail merchandising, assembly, remodel, and in-store execution services, SPAR partners with leading CPG brands and retailers across the U.S. Our ability to deliver consistently, safely, and at scale depends on the strength, capability, and readiness of our workforce. Why Join SPAR? High-impact role with direct visibility to executive leadership Opportunity to architect a next-generation workforce model Strong career growth and leadership influence Competitive compensation and comprehensive benefits Collaborative, fast-paced, and transformation-focused environment Generous Paid Time Off Tuition Reimbursement

Requirements

8–12+ years of experience in Learning & Development, Workforce Enablement, or Talent Development
Experience supporting distributed, field-based, or operational workforces (retail, logistics, or field services preferred)
Proven success designing and scaling training frameworks
Experience implementing LMS or digital learning platforms
Strong understanding of safety and compliance in operational environments
Demonstrated leadership experience building and managing teams
Strategic thinker with strong operational execution capabilities
Advanced analytical mindset with the ability to translate data into actionable insights
Ability to lead through ambiguity and drive large-scale change
Excellent communication, presentation, and cross-functional collaboration skills

Responsibilities

Design and scale a national Learning & Development strategy, including competency models, career pathways, and structured onboarding and certification programs
Establish measurable skill standards across field roles to ensure consistent performance and execution quality
Align learning initiatives with key operational outcomes, including quality, safety, productivity, and retention
Implement dashboards, reporting, and analytics to measure training effectiveness and drive continuous improvement
Build and reinforce a safety-first culture while ensuring OSHA and regulatory compliance across all training programs
Integrate safety into the broader workforce training strategy to support operational excellence
Select, implement, and optimize LMS and digital learning platforms, including mobile-first solutions for a distributed workforce
Standardize content governance, training frameworks, and learning pathways to ensure scalability and consistency
Design and lead the Learning & Development function, partnering with field leadership while building a sustainable, data-driven model for long-term growth