Director of IT

Virta Health

16d • Remote

About The Position

Virta Health is on a mission to reverse metabolic disease in one billion people. Current treatment approaches aren’t working—over half of US adults have either type 2 diabetes or prediabetes, and obesity rates are at an all-time high. Virta is changing this by helping people reverse their metabolic condition through innovations in technology, personalized nutrition, and virtual care delivery reinvented from the ground up. We have raised over $350 million from top-tier investors, and partner with the largest health plans, employers, and government organizations to help their employees and members restore their health and take back their lives. Join us on our mission to reverse metabolic disease in one billion people.
As the Director of IT, you will be the strategic architect of our internal technology ecosystem. You'll transition IT from a reactive service to a proactive automation engine, directly impacting our ability to scale and reverse disease for one billion people. You will have the autonomy to build a "fidelity-first" perimeter and lead a high-performing team in a mission-driven, remote-first culture.

Requirements

• Advanced Automation Skills: Proven experience building and driving complex, multi-app workflows in Okta Workflows or similar iPaaS platforms.
• Leadership Experience: 5+ years leading IT Service Desk or Service Delivery teams in a remote-first environment at similar or large size company.
• SaaS Administration: Expert-level knowledge of Okta, Google Workspace, Slack, Jamf, and Zendesk.
• Governance Expertise: Strong understanding of RBAC methodologies and experience supporting enterprise security audits (SOC 2, HIPAA).
• Strategic Communication: Ability to translate technical blockers into clear business risks and project timelines.

Responsibilities

• People Leadership & Team Development: Build and develop a high-performing IT team through clear expectations, coaching, and accountability, while fostering trust, ownership, and healthy ways of working in a remote-first culture.
• Automation Mastery: Create the strategy and execution of internal automations using tools like Okta Workflows and evaluating other tools for enterprise automations such as, Workato or n8n, to systematically reduce manual "Run the Business" (RTB) tasks.
• Service Desk & Project Management: Own the Zendesk environment, including defining and reporting on IT SLAs and CSAT, while implementing a formal project intake and prioritization process.
• Identity & Access Governance: Design and enforce a standardized Role-Based Access Control (RBAC) framework aligned with our organizational structure
• Security & Audit Partnership: Translate high-level security policies into technical controls (e.g., Netskope, Jamf, Okta) and provide critical technical evidence for SOC 2, HIPAA, and HITRUST audits.
• Cross-Functional Collaboration: Build deep partnerships with InfoSec, HR, L&D, Legal, and Strategic Finance to ensure IT workflows support their specific business outcomes.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed