Director of IT Infrastructure

Hanover Community Bank • Village of Mineola, NY

1d • $144,000 - $180,000

About The Position

Hanover Bank is looking for a full-time Director of IT Infrastructure to join our team! The Director of IT Infrastructure will be responsible for managing the successful day-to-day operations of the Information Technology Department. This highly collaborative role will successfully partner with departments across the organization to identify areas of improvement in day-to-day operations and provide excellent service and support through all technology systems.

Requirements

• Minimum of 10 years of relevant experience, including in a 3rd-party IT-managed service provider environment
• Ability to lead and participate in the research and evaluation of new technologies, hardware, software, services, and implementation processes
• Sound understanding of computer systems (hardware/software), networks, etc.
• Experience in controlling information technology budget
• Strong organizational planning skills and understanding of project management concepts
• Strong understanding of computer systems, networks, security, telecommunications, databases, and storage systems
• Ability to successfully participate and lead the execution of complex, enterprise-level projects with different teams with diverse personalities
• Commitment to excellence and high standards
• Ability to demonstrate excellent customer service and interpersonal skills
• Excellent communication and relationship-building skills, with an ability to prioritize, negotiate, and work with a variety of internal and external stakeholders
• Willing to work flexible hours, including evenings and weekends as the job demands, and travel as required

Responsibilities

• Plans, organizes, coordinates, and directs operational, security, network, systems, and application deployments.
• Supervises, motivates, and evaluates IT staff; delegates work; provides technical and professional skills training.
• Assist in the development and implementation of best practices, compliance standards, and security controls for on-prem and cloud infrastructure.
• Monitors vendor metrics, production, and quality, and ensures alignment with SLAs.
• Partners with the Bank's ISO by providing system application and technical expertise.
• Evaluates vendor proposals for purchases of technology solutions and services.
• Directs and oversees technology-related projects.
• Consults and collaborates with department managers to understand business objectives and develop technology solutions that will achieve those objectives.
• Develop and maintain documentation for processes and system configurations, author standard operating procedures for Infrastructure standards.

Benefits

• Medical, Dental, and Vision insurance (with HSA, FSA, and Commuter Benefits options)
• Company-paid Life Insurance and Accidental Death & Dismemberment (AD&D)
• Company-paid Long-Term Disability Insurance
• Additional Life and AD&D Insurance for employee, spouse, and dependents
• Voluntary Short-Term Disability Insurance
• Pet Insurance
• Legal Services Plan
• Accident Insurance
• Hospital Indemnity Insurance
• Cancer Care Insurance
• 401(k) Plan with Company Match
• Paid Personal Time Off (PTO)
• Paid Company Holidays
• Annual Performance Bonuses
• Annual Salary Increases
• Company-sponsored Events
• Employee Contests and Recognition Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed