Director of Intensive Clinical Services

Boys and Girls Village INC•Bridgeport, CT

About The Position

The Intensive Clinical Services division provides community-based, evidence-informed treatment models serving youth and families with complex behavioral health, substance use, and justice-involved needs. Programs include Multidimensional Family Therapy (MDFT and MDFT-OUD), Intensive In-Home Child and Adolescent Psychiatric Services (IICAPS), and Adolescent Sexual Behavior Treatment and Evaluation Program (ASBTEP) are delivered across home, school, and community settings with a focus on reducing risk, improving family functioning, and preventing higher levels of care. The Director of Intensive Clinical Services is responsible for the overall clinical, operational, and fiscal management of assigned programs. This role ensures delivery of high-quality, evidence-based, trauma-informed, and culturally responsive services across all programs under their direction. The Director provides leadership to Program Managers, ensuring fidelity to treatment models, strong clinical outcomes, and compliance with all regulatory, contractual, and accreditation standards. The Director collaborates with senior leadership on program development, strategic growth, and system integration, while serving as a key liaison with external stakeholders and model developers.

Requirements

LCSW, LMFT, LPC or equivalent in related behavioral health field
Minimum three years supervisory experience of clinical staff and program management
Demonstrated ability to manage contracted programs
Experience in working with in-home models, crisis intervention and substance use
Extensive knowledge and experience in delivery of intensive behavioral health services
Must be able to travel to a variety of settings
Must have a valid driver’s license and be willing to drive to BGV off –campus sites
Ability to be on-call by phone during non-regular working hours
Must have access to reliable transportation

Nice To Haves

Bi-lingual English/Spanish desired

Responsibilities

Ensure quality of services provided in program(s) including CQI indicators, review of program services, program documentation and program observation/supervision
Develop policies and procedures in conjunction with supervisor in accordance with contract, licensing and accreditation standards for all identified programs, and ensures program adherence to all relevant policies and procedures.
Maintains the fiscal integrity of programs through efficient management of agency resources, appropriate program utilization and productivity
Ensures the appropriate utilization and staff productivity as per agency and contract benchmarks/goals
Ensures services provided adhere to goals of maximizing service coordination and integration across all services client receives including behavioral health, educational, non-traditional and medical services
Ensures and monitors QA indicators and participates as required in agency QA program, and with supervisor makes necessary program adjustments based on indicators.
Provides an agency wide presence by overseeing agency committees and representing agency at outside meetings.
Ensure program implementation of agency HIPAA, compliance, COA and other regulatory requirements necessary for effective program functioning
Provides/ensures supervision and training of staff, including performance-based evaluations
Identifies possible program risks including clinical, financial or personnel issues to supervisor in a timely fashion
Regularly briefs supervisor on the clinical, operational and fiscal variances in programs
On call 24/7 to provide support for staff
Ensures Risk Management and DCF are notified of any allegations of abuse and/or neglect
Completes all necessary reporting to CSSD, DCF or other licensing or regulatory agency as required
Supervision of (program managers and coordinators)
Provide back-up supervision to front line staff
Reviews and approves time off requests for program staff based on program needs and overall coverage.
Ensures completion of performance appraisal for evaluation process.
Participates in the hiring and termination of employees