Director of Information Technology

The Trust Company of Tennessee•Knoxville, TN

About The Position

At The Trust Company of Tennessee, we believe everyone can live confidently and reach their financial goals. Would you like to be part of a team that works with individuals, families, businesses, and foundations to identify what success looks like and formulate a plan to get there? Come join our team of Wealth Management, Trust, Estate Administration, and Corporate Retirement Plan professionals who proudly help clients achieve their dreams. At The Trust Company of Tennessee, we are passionate about fostering a culture where all people feel valued, supported, and inspired to make a difference. We are committed to doing the right things in the right ways for our clients. We uphold the highest standards of integrity, respect, and confidentiality. We believe in the power of positive relationships built on trust and empathy. We proudly serve our clients and community with purpose and heart. The Director of Information Technology provides strategic and operational leadership across Information Security, IT Operations, and Solutions Analytics to ensure the organization’s technology environment supports long-term business goals. This role oversees the planning, development, implementation, and continuous improvement of IT systems and services, while driving innovation, strengthening security, optimizing IT operations, and enabling data-driven decision-making throughout the company.

Requirements

5-10 years’ progressive experience in IT management and leadership roles
Bachelor’s degree in information systems, programming, computer science or related field, relevant work experience to be considered
Well-versed in SDLC methodologies and practices
Experience with Microsoft Power Platform, Azure, VMs, and cloud infrastructure
Proven ability to lead the development and implementation of modern enterprise architectures and innovative technology solutions
Expert in cloud-based, asset-light solutions (SaaS), including the appropriate degree of focused managed services
Results-oriented with impeccable integrity with an emphasis on both individual and team accountability
Excellent written and verbal communication skills with the ability to translate complex technical concepts into clear accessible language.
Significant relationship building skills with a history of heavy interaction with all levels of employees and management
Ability to lift up to 35 pounds

Nice To Haves

Project management certification a plus

Responsibilities

Shows a commitment to The Trust Company’s Mission, Core Values, and Client Promise.
Develops and manages annual budget for IT to ensure alignment with TTC’s strategic objectives.
Provides hands-on leadership to grow a high-performing IT department by fostering collaboration, innovation, professional growth, and championing a service-oriented culture.
Partners with senior leadership to develop and prioritize IT strategies that effectively bridge business needs with technology solutions.
Serves as a change agent by championing new capabilities, driving innovation, and ensuring successful adoption across the organization.
Oversees a service‑focused IT function that supports daily operations while improving efficiency, quality, security, and scalability.
Leads project planning and execution, engaging the right resources and ensuring initiatives are delivered on time, within scope, and within budget.
Ensures IT systems, architecture, and standards remain aligned with the overall IT strategy.
Leads the selection, acquisition, and management of technologies, resources, and vendors to ensure IT solutions support business needs and long-term goals.
Analyzes business functions and information needs, recommending effective solutions and improvements to the existing infrastructure.
Monitors and reports on the performance and effectiveness of IT systems, services, and major initiatives.
Keeps leadership informed of significant risks, issues, and progress toward strategic objectives; recommends opportunities for enhancement.
Coordinates and completes special projects as assigned.