Director of Human Resources

EWC Growth

17d•$110,000 - $120,000

About The Position

Here at EWC Growth, we are building a culture of servant leaders who celebrate all employees with compassion at the forefront of their minds -- that's where you come in. Reporting directly to the CEO, the Director of Human Resources is responsible for developing, executing, and overseeing HR strategies that support the company’s retail population for 52 centers. This role will oversee all HR functions, including employee relations, performance management, compliance, training, payroll, and organizational development across store-level teams and corporate teams.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or related field (Master’s preferred)
5+ years of progressive HR experience, including 2+ years of experience managing one person or a team of HR employees (required)
Prior industry experience in retail, multi-location/state, or hourly workforce environments (required)
Experience using Rippling (preferred) and/or a deep knowledge of HR/payroll systems (required)
Strong knowledge of retail labor laws and compliance
Proven leadership and people-management skills
Excellent communication, problem-solving, and decision-making abilities
Ability to balance strategic planning with hands-on execution
Experience supporting frontline workforce challenges

Nice To Haves

SHRM-SCP, SPHR, or similar HR certification (preferred)
Master’s preferred
Experience using Rippling (preferred)

Responsibilities

Develop and implement HR strategies aligned with the company’s retail growth, culture, and operational needs
Serve as a strategic partner to executive leadership and field management (Regional Directors)
Analyze workforce metrics (turnover, engagement, internal mobility) to guide decision-making
Partner with the Talent Acquisition Manager to forecast staffing needs for seasonal and high-volume periods from retail leadership to hourly employees
Ensure consistent, equitable hiring practices across all locations
Foster a positive, inclusive, and high-performance culture
Address employee relations issues and investigations
Lead employee engagement, retention, and recognition initiatives
Design and manage performance review processes for retail and corporate teams
Oversee leadership development and succession planning
Support training programs for managers and frontline employees
Oversee compensation structures, incentive programs, and benefits administration
Ensure compliance with federal, state, and local labor laws (wage & hour, FMLA, ADA, etc.)
Maintain/update HR policies and employee handbooks
Manage HRIS, payroll coordination, and personnel records
Lead and mentor the HR team, including field and corporate HR staff
Establish standardized HR practices across multiple retail locations