Director of Human Resources

The Colony Palm Beach•Palm Beach, FL

2d•Onsite

About The Position

Since 1947, The Colony Palm Beach has been the center of Palm Beach social life hosting-- U.S. Presidents, European Royalty, and welcoming travelers from around the world. Be part of a historic, luxury boutique hotel exhibiting polished charm and ambiance only steps away from world-famous shopping and dining on Worth Avenue and the crystal blue waters of the Atlantic Ocean. Your job requires providing management and related services consistent with your position for The Colony Palm Beach in Palm Beach, Florida, for The Hedges Inn in East Hampton, New York, and for any and all future projects in which the Wetenhall family engages during your employment, as needed. Please note that your job responsibilities are not limited to those contained in your written job description and may encompass additional tasks or responsibilities consistent with your position. Your current compensation package encompasses and accounts for all such job responsibilities at all locations. For more information visit http://thecolonypalmbeach.com The Colony Palm Beach is an Equal Opportunity Employer and a Drug Free Work Place. JOB OVERVIEW: Strategic initiative, oversee and administer all Human Resources functions with strategic to include, but not limited to, recruiting, training and development, wage/benefit administration, compliance with statutory requirements, employment process, employee relations, contract compliance, performance evaluations, workers compensation and safety initiatives and general leadership guidance and support. The position is on-site with approximately 10% travel to other hotel locations as needed.

Requirements

Bachelor's degree in human resource management or business administration or similar
8+ years of progressive HR leadership experience and roles.
Hospitality experience required
Proven senior leadership experience in human resources management within a complex or multi-property/multi-state organization.
Extensive background in employment & labor law compliance including FMLA, OSHA regulations, workers' compensation policies, immigration
Demonstrated success in talent acquisition, succession planning, performance management, and employee relations.
Supervising experience with a track record of managing HR teams effectively.
Proficiency with HRIS platforms (ADP currently), Microsoft 365
Strong negotiation skills along with expertise in benefits administration and contract management of third-parties
Skilled in strategic planning, process improvement initiatives, data analysis skills for HR metrics tracking and critical thinking
Excellent communication skills with the ability to present complex information clearly to senior leadership and staff alike.
Oral comprehension: demonstrates listening to and understanding information and ideas presented through spoken words and sentences.
Reading comprehension: understanding written sentences and paragraphs in work-related documents.
Writing: communicates effectively in writing as appropriate for the audience’s needs.
Computer skills: proficient with Microsoft Office Suite or related software.
Excellent guest service skills and passion for hospitality.
Performs other duties as required by CEO or GM

Nice To Haves

Previous luxury, hotel director experience
Multi-property leadership experience
Bi-lingual preferred

Responsibilities

Leads Human Resources & Culture Vision
Develops Strategic Initiatives
Builds on-going relationships with local schools, tech colleges and community organizations to maximize talent pipeline
Optimizes opportunities to develop and engage in our high-potential employees for future succession planning
Continues to strategize growth management within our company to ensure we are maximizing internal abilities and identifying area efficiencies
Leads and develops the HR Team
Administer employee benefits programs including health insurance, workers' compensation, and retirement plans.
Ensure compliance with employment & labor law, OSHA regulations, FMLA policies, and other legal requirements.
Manage employee relations by addressing workplace issues, conflict management, and ensuring a respectful work environment.
Ensures that HR is financially responsible and can identify and measure the return on investment of people-impact programs.
Strengthens Leadership Development
Partners on performance evaluations and goal setting to maximize human capital potential and succession planning within the organization.
Partners with Guidance Team and Ownership
Supports and advises Guidance Team members on talent strategy, leadership development, performance management, HR Metrics, and employee engagement and organizational change.
Aligns HR strategy and metrics to support financial feasibility of the property and Company.
Conduct data analysis to inform strategic decisions related to human capital management and organizational effectiveness.
Provides counsel and advisement to senior leadership team, including GM and CEO, including legality and exposure on decision options presented and recognizing threats and opportunities in the market.
Consults legal team when needed to assist in decision making criteria.
Champions Culture & Service Excellence
Drives a culture of service excellence by championing our core tenets and mission statements and ensures a fair and consistent employment environment in alignment with Forbes standards.
Enhance our company initiatives through training, communication, recognition programs, and organizational partnerships and alignment.
Represents the Company professionally in all external partnerships and relationships within the market.
Knowledgeable and involved in delivery of all Forbes standards in both internal and external guest experiences.
Operational Partner
Works collaboratively with department leaders to ensure consistent delivery of training, staff development, and evaluation of current practices to strengthen operational performance.
Provide timely feedback and partnership in all employee issues, ensuring a non-partial, objective view and educational guidance.
Ensures the importance and alignment of Forbes standards in all interactions.
Ensure confidentiality and discretion in all meetings and/or investigations or involvements with ownership, leadership team, managers and employees.
Strengthens Employee & Guest Experience
Analyzes feedback from guest satisfaction data, employee insights, surveys, HR metrics and workplace trends to identify performance gaps and implement targeted development solutions.
Monitors market SWOT to ensure The Colony is an Employer of Choice, including providing timely benefit analysis, wage surveys, trends and threats to our workforce.
Provides timely policy changes and recommendations based on market research and networking.
Ensures HR drives the Employee Experience with timely and interactive activities, events, and recognition programs.
Builds relationships with employees and serves as an impartial, knowledgeable resource; Seeks feedback and provides confidentiality and discretion as needed.
Facilitates Learning & Development Programs
Designs and delivers engaging training programs for employees and leaders, fostering continuous learning, inclusion, and high-performance expectations.
Ensures all compliance training courses are scheduled and completed as required.
Oversees hourly and leadership onboarding, orientations, annual orientation, and GM Town Halls to support strong 90-day transitions and ongoing development.