Director of Human Resources (Head of HR)

CHT USA Inc. • Richmond, VA

7h

About The Position

Are you a strategic HR leader ready to make a national and global impact? We are seeking an experienced Director of Human Resources to oversee all U.S. HR operations while supporting key global initiatives for a growing, dynamic organization. This role is ideal for an HR professional who thrives in a fast‑paced, multi‑state environment and enjoys partnering with leaders across diverse teams and cultures. Travel is required.

Requirements

• Bachelor’s degree in HR, Organizational Development, Industrial Psychology, or related field.
• 10+ years of HR management experience (preferred).
• Strong knowledge of employment law.
• Strong ability to work independently and manage multiple priorities.
• Payroll systems knowledge; ADP WFN experience is a plus.
• Advanced Microsoft Office 365 skills (Excel, Word, PowerPoint, Outlook).
• Creative problem‑solving and strategic thinking.
• Exceptional interpersonal and communication skills.
• Ability to navigate multiple tasks and changing priorities.
• Highly organized with strong time‑management abilities.
• Collaborative, humble, and eager to learn.
• Comfortable working with diverse teams and communication styles.

Nice To Haves

• SHRM‑CP or SHRM‑SCP preferred.
• ERP experience a plus.
• Workday experience beneficial.

Responsibilities

• Develop and implement HR policies, best practices, and compliance programs across multiple states.
• Partner with leaders to guide employee relations, resolve concerns, and conduct investigations.
• Ensure adherence to federal, state, and local labor laws.
• Oversee performance management, improvement plans, and termination reviews.
• Coordinate annual performance and compensation cycles.
• Drive initiatives that elevate productivity, engagement, and career development.
• Enhance recruitment, screening, and onboarding processes.
• Review job descriptions, requisitions, offers, and confidentiality agreements for accuracy and compliance.
• Support global talent initiatives to strengthen career growth pathways.
• Oversee bi‑weekly and special payroll cycles with accuracy and timeliness.
• Ensure multi‑state payroll tax, unemployment, and benefits compliance (401k, COBRA, FMLA, Workers Comp).
• Analyze compensation trends to ensure competitive total rewards programs.
• Support international payroll complexities and expat arrangements.
• Collaborate with HR teams worldwide to align practices and policies.
• Drive consistency across geographies and support initiatives that span multiple time zones and cultures.
• Supervise HR staff, providing coaching, development, and performance feedback.
• Oversee departmental planning, budgeting, documentation, and goal setting.

What This Job Offers

• Job Type: Full-time
• Career Level: Director