Director of HR and Operations (Interim)

California Housing Partnership • San Francisco, CA

1d • $95 - $130 • Hybrid

About The Position

The Interim Director of HR and Operations (Director) will provide leadership and oversight of the Partnership’s internal operations during a temporary leadership leave of absence. This role ensures continuity of key administrative functions including human resources operations, financial processes, operational systems, compliance, and organizational infrastructure that enable the organization’s mission-driven work. Working in close partnership with the President & CEO, the Director ensures that the organization’s existing internal structures, policies, and systems continue to function effectively. The role focuses on supporting staff responsible for day-to-day operations, coordinating with external consultants and vendors, and elevating operations issues to leadership as appropriate.

Requirements

• At least 13 years of experience successfully supporting an organization in an operations generalist or subject matter specialist capacity (e.g., HR, finance, administration, compliance, IT/administrative systems, or organizational operations leadership). A master’s degree in a related field may substitute for up to one year of direct experience.
• Minimum of five years of experience supervising staff in organizational operations such as HR, finance/accounting, payroll, compliance, or administrative systems, and/or managing consultants in these areas.
• Significant experience overseeing HR functions, including employee relations, benefits administration, leaves of absence, performance management, and HR policy implementation.
• Strong knowledge of California employment laws and HR compliance requirements.
• Experience handling complex employee relations matters, performance issues, investigations, and leave management in a leadership or advisory capacity.
• Experience developing, implementing, or maintaining HR policies, employee handbooks, and organizational policies and procedures.
• Experience working with organizational systems such as HRIS, payroll systems, accounting software, project management tools, or CRM systems.
• Advanced proficiency with Microsoft Office and strong experience using Google Workspace tools.

Nice To Haves

• Experience working in a nonprofit, public sector, or mission-driven organization is strongly preferred.

Responsibilities

• Organizational Leadership & Operational Strategy
• Provide oversight and management of the organization’s operational infrastructure, including human resources, finance, compliance, operations/IT and administrative systems.
• In consultation with the CEO, ensure existing operational systems continue to support the organization’s strategic priorities and programmatic work.
• Ensure continuity of internal operational policies, procedures, and systems that strengthen organizational effectiveness and accountability.
• Identify operational issues that may require CEO attention and elevate them to the CEO during regular weekly meetings.
• Human Resources & Organizational Culture
• Ensure continuity of the organization’s human resources functions, including recruitment, onboarding, performance management, and professional development.
• In partnership with team managers, provide leadership on employee relation issues, including performance improvement, disciplinary processes, and conflict resolution in coordination with legal counsel when appropriate.
• Ensure compliance with federal, state, and local employment laws and regulations.
• Ensure compliance with the organization’s Personnel Policy Manual and make updates related to any new legal requirements in consultation with the CEO and team managers.
• Oversee the administration of employee benefits, leave programs, and workplace accommodations.
• Maintain coordination with HR vendors, benefits providers, and legal counsel to support HR compliance and operational needs.
• Support staff in navigating HR policies and procedures.
• Oversee the planning and facilitation of January 2027 annual staff retreat to promote cross-team collaboration, recognize staff contributions, and strengthen team cohesion.
• Financial Leadership & Organizational Risk Management
• Ensure continuity of the organization’s financial management, including budgeting, financial planning, and fiscal monitoring.
• Oversee and provide direction to external accounting consultant to ensure accurate financial operations, monthly statements and compliance with applicable regulations and accounting standards.
• Review financial reports and flag issues or variances for the CEO as appropriate.
• Provide financial analysis and guidance to support CEO in organizational decision-making and long-term sustainability.
• Participate in fiduciary oversight of the organization’s 403(b) retirement plan.
• Oversee payroll operations and retirement plan administration, including coordination with external payroll providers and 403(b) plan administrators to ensure accurate processing and regulatory compliance.
• Ensure organizational compliance with regulatory and governance requirements, including Fair Political Practices Commission (FPPC) rules and state and federal lobbying disclosure and reporting obligations for staff and board.
• Oversee organizational insurance policies and risk mitigation strategies, including professional liability, employment practices liability, and other operational coverage.
• Manage vendor and contractor agreements to support operational needs and sound financial management.
• Operations, Technology & Organizational Infrastructure
• Ensure continuity of the organization’s operational systems and administrative processes that support staff productivity and organizational effectiveness.
• Support staff responsible for grants administration and communications, ensuring coordination of tracking and reporting, external communications, and related activities.
• Manage relationships with external vendors and consultants, including technology providers and IT support.
• Maintain oversight of organizational technology systems and troubleshoot operational issues in coordination with team members and external IT support as necessary.
• Ensure staff have access to the operational tools, systems, and support needed to perform their work effectively.
• In partnership with team managers, ensure consistent operational practices across office locations and remote work environments.
• Team Leadership & Organizational Support
• Provide leadership and supervision to the Operations team and related administrative staff including weekly check in meetings to ensure team members are on track.
• Support team members in workload management, professional development, and performance evaluation.
• Continue to foster a collaborative and accountable team culture that supports effective cross-team coordination.

Benefits

• Medical Benefits: 100% employer-paid medical, dental, and vision insurance 80% premium coverage for dependents Medical waiver subsidy for employees who opt out of health insurance Employer-paid Health Reimbursement Account (HRA) covering up to $1,200/year for out-of-pocket medical expenses
• Workplace Support: Hybrid work model Employer-funded Specialty Reimbursement Account of up to $500 for home office equipment in the first year and $250 annually thereafter Cell phone and home internet reimbursement Office commuter subsidy of up to $220 per month
• Financial Wellness: 403(b) retirement plan with employer contributions based on years of service Dependent Care Flexible Spending Account (FSA)
• Time Off & Support: Immediate paid time off (PTO) accrual and usage with no waiting period Access to an Employee Assistance Program (EAP) for mental health and personal support

What This Job Offers

• Job Type: Part-time
• Career Level: Manager
• Number of Employees: 11-50 employees