Director of Housekeeping

Kimpton Hotels & Restaurants•San Francisco, CA

13d

About The Position

The Director of Housekeeping is responsible for the supervision and coordination of all housekeeping activities regarding the cleaning and maintenance of the property. This is a high energy role for someone who embodies and values Kimpton culture!

Requirements

Bachelor's degree in hospitality or similar industry preferred.
3+ years management experience in boutique hotel industry.
Basic knowledge of MS Office.
Flexible schedule, able to work evenings, weekends and holidays.

Responsibilities

Select, staff, recruit, hire, and train qualified housekeeping candidates.
In charge of scheduling all regular and irregular cleanings Ex: room carpets, upholstery, and draperies as needed, along with annual or semiannual deep cleaning projects and window cleaning as necessary.
Responsible for the cleanliness of all common areas, meeting spaces, and public areas of the hotel.
Review MOD report for room moves, guest issues and special requests
Responsible for preparing room assignments, distributing keys and assigning floors for all housekeeping staff each morning.
Communicate with the Front Desk, Sales, and Maintenance Departments to ensure a high quality product and service level is delivered to our guests.
Assist with guest requests as required.
Review outside laundry facility servicing to ensure quality, undamaged linens and consistent delivery, keeping in mind the budgetary guidelines.
Review and update systems and supplies purchased for guest room accommodations using budgetary guidelines.
Train by instruction and practice, both formally and on-the-job; and update staff on any new laws or regulations necessary to safely perform their tasks.
Maintain good performance and efficiency levels by setting quality standards following hotel procedures and policies.
Control all expenditures relating to Housekeeping, including, labor, guest room supplies, and all cleaning supplies and equipment.
Prepare annual housekeeping budget.
Manages all employees in the Housekeeping Department.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities include interviewing, hiring, and training, employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Act as Manager on Duty when needed.