Director of Franchise Compliance

Kline Franchising, Inc.•Cornelius, NC

About The Position

The Director of Franchise Compliance is responsible for managing all aspects of franchise, legal and contractual compliance and adherence to Brand Standards for the system. This individual should possess strong leadership capabilities, extensive knowledge of industry regulations and standards, and a proven track record of successful project execution. As the Director of Franchise Compliance, you will play a vital role in ensuring our organization's compliance with legal and regulatory requirements, as well as overseeing franchise partner adherence to contractual obligations related to operating Burn Boot Camp gyms to the standard(s) and form outlined in all franchise contracts. The Director of Franchise Compliance will lead a team of compliance support personnel that will support new Franchise Commitments & Area Development Commitments, Resales & Transfers, and Franchise Renewals. The Director of Franchise Compliance will participate in the weekly Franchise Development meeting to continue supporting the cross functional aspects related to Franchise Sales, Real Estate-Site Selection, and Construction & Design, maintaining awareness of all activity and providing counsel and brand knowledge to support department initiatives and strengthen departmental knowledge and leadership growth.

Requirements

Proven experience in leadership roles.
Strong knowledge of regulatory requirements and industry standards
Excellent project management skills, with a track record of successfully delivering complex projects on time and within budget.
Strong leadership abilities, with the capacity to inspire and motivate teams to achieve organizational goals.
Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and with external stakeholders.
Sound decision-making and problem-solving abilities, with a strategic mindset.
Extremely detail-oriented, organized, methodical, quality conscious and with a reputation for superb follow through
Experienced public speaker/educator
Ability to learn quickly and work in a fast-paced environment
Excellent oral and written communication skills
Ability to work independently and within a team environment
Ability to work within project timelines, establish priorities, and meet milestones and deliverables
Practice and always promote teamwork.
Set a good personal example of attitude and performance

Responsibilities

Leadership, Management, and Accountability
Franchise Disclosure Document (FDD) Annual Review and Update
Compliance Management—Contractual, Legal and Operational Brand Standards
Franchise Agreement Renewals
3rdParty Contract Review
Legal Oversight and Collaboration w/Cross Functional Teams
Resale Collaboration and Contract Management
Franchise Agreement and Area Development Agreement Contract Management
Provide strong leadership to the compliance & contract steam fostering a culture of excellence, collaboration, and accountability.
Recruit, train, mentor, and develop team members, promoting their professional growth and ensuring a high level of performance.
Set clear goals and expectations, delegate responsibilities effectively, and monitor individual and team performance.
Foster a positive work environment, promoting open communication, teamwork, and continuous improvement.
Provide counsel to functional and cross functional teams to assist/support brand growth and foster alignment and constructive outcomes between the Franchisor and Franchise Partners
Foster a positive work environment, promoting open communication, teamwork, and continuous improvement.
Develop, implement, and manage an effective compliance program across the organization, ensuring adherence to relevant laws, regulations, and industry.
Support, Manage and enforce the Burn Boot Camp Operational brand standards.
Manage the Communication to the FPs, and leadership, of all infractions to the contractual and brand standards of the Brand.
Maintain & Manage documentation integrity in the maintenance and retention of all franchise documents, leases, and supporting documentation received, related to the FP relationship.
Monitor and evaluate compliance risks, identify areas of improvement, and implement corrective measures to mitigate potential compliance issues.
Collaborate with cross-functional teams to establish policies, procedures, and training programs to promote compliance awareness and ethical business practices.
Collaborate with legal counsel, as needed.
Conflict resolution with FPs to adhere to Brand Standards and a path for them to remain compliant with their franchise contract(s).
Collaborate with cross-functional teams to align with operational requirements and business objectives.
Oversee vendor relationships and provide quarterly reviews.