Director of Food & Beverage

Sage Hospitality•Los Angeles, CA

9d•$120,000 - $130,000

About The Position

Why us? Hotel Per LA, is seeking a Food & Beverage Manager for our independent, luxury lifestyle property located in Downtown Los Angeles. Sage Hospitality Group company, is currently seeking a passionate, enthusiastic and purpose driven manager to deliver artful hospitality at luxury lifestyle flagship hotel and restaurant in Downtown Los Angeles. The hotel is an independent, luxury lifestyle property located in DTLA. The property is housed in a gorgeously restored historic building and a quick walk from the Museum of Contemporary Art, Disney Concert Hall and Grand Central Market. With stunning design details, including many hidden corners for guests to explore, the property showcases the glamor of LA without losing sight of its playful side. The hotel’s public areas will serve as ‘the locals’ living room’ and be popular with local creatives, as well as guests seeking access to the city’s cultural institutions, the buzzing culinary scene or the city’s arena. The property features chic guestrooms with a vintage feel and custom furniture; an exciting new restaurant concept - Per L'Ora, a café - Cafe Ora and downtown LA’s most stunning rooftop pool terrace and lounge- Bar Clara. Job Overview Plan and manage the Human Resources and operations of the Food and Beverage departments to achieve customer (guest, employees, corporate and owners) satisfaction and quality service while meeting/exceeding financial goals. Position is responsible for short and long term planning and the management of the Food & Beverage operations in the front and back of the house. Develops and recommends the budget, marketing plans and objectives and manages within those approved plans. The major areas of responsibility/management include: Catering Operations, Kitchen, Restaurant(s), Room Service and Lounge(s). Participate in total hotel management as a member of the Hotel Executive Committee.

Requirements

A four-year college degree or interaction education/experience
Four to five years of employment in a related position with this company or other organization(s)
Requires advanced knowledge of the principles and practices within the food & beverage/hospitality profession. This includes the knowledge required for management of people, complex problems and food and beverage management.
Ability to study, analyze and interpret complex activities.
Must possess highly developed communication skills to negotiate, convince, sell and influence other managerial personnel, hotel guest(s), and/or corporate clients.
Must possess excellent comprehension and hearing skills due to telephone and face-to-face interaction with guests, corporate office and associates.
Must have excellent vision for administrative responsibilities (i.e., forecast, purchase orders, budget review and invoice approval).
Must possess excellent speech communications for guest, corporate, vendor and associate interaction, 100% of the work day.
Must be literate for written guest communication, administrative and Human Resource responsibilities.
Requires excellent reading and writing abilities 100% of the work day.
Limited physical requirements in order to assist various outlets during peak business demands (i.e., banquet room turns, restaurant bussing, etc.).
Bending/kneeling -as directed above.
Physical ability to supervise on-floor activities required 60% of work day.
No continuous standing.
Climbing Stairs -up to 20 steps 20%of work day.
No driving required.
Chemicals/Agents – Limited access in the course of supervising the sanitation of the operation.
Inside 90% of the work day.
Due to responsibility of total operation, specifically sanitation standards, position requires 10% of work day inspecting various walk-in coolers, temperatures ranging as low as 30 degrees.

Responsibilities

Manage all human resources functions within the Rooms Division (Front Office, Housekeeping, Guest Services, etc.).
Direct and oversee recruitment, hiring, training, development, empowerment, coaching, counseling, performance and salary reviews.
Resolve conflicts in accordance with company policy; administer progressive discipline and termination when appropriate.
Foster a culture of accountability, engagement, and service excellence.
Develop, recommend, implement, and manage the division’s annual budget, forecasts, business plans, and operational objectives to meet or exceed financial and guest satisfaction goals.
Monitor labor costs, productivity metrics, and departmental expenses to ensure fiscal responsibility and profitability.
Implement and manage all company and/or franchise programs to ensure compliance with brand standards and SOPs.
Ensure adherence to safety, sanitation, and all federal, state, and local regulations.
Maintain optimal levels of quality service, cleanliness, and hospitality throughout all rooms division areas.
Partner closely with the Culinary and Food & Beverage leadership teams to ensure seamless guest experiences across rooms and outlets, particularly for group business, VIP arrivals, special events, and in-house activations.
Collaborate with Engineering/Property Maintenance to ensure preventative maintenance programs, room inspections, asset protection, and timely resolution of facility-related concerns.
Work in alignment with Sales, Revenue Management, and Marketing to maximize occupancy, drive ADR, and ensure operational readiness for group and transient demand.
Participate in daily operations meetings to ensure cross-functional communication, service consistency, and quality control.
Resolve guest concerns promptly and professionally to maintain high levels of satisfaction and loyalty.
Monitor service scores, online reputation platforms, and internal quality audits; implement action plans to address opportunities.
Conduct routine inspections of guestrooms, public spaces, and back-of-house areas to protect the asset and uphold brand standards.

Benefits

Medical, dental, & vision insurance
Health savings and flexible spending accounts
Basic Life and AD&D insurance
Company-paid short-term disability
Paid time off for vacation, sick time, and holidays
Eligible to participate in the Company’s 401(k) program with employer matching
Employee assistance program
Tuition Reimbursement
Great discounts on Hotels, Restaurants, and much more.
Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.