Director of Food, Beverage, Retail & Catering

Nashville Shores • Hermitage, TN

23d

About The Position

The Director of Food, Beverage, Retail & Catering is responsible for overseeing the direction, efficiency, and performance of all in-park revenue-generating departments, including Food & Beverage, Catering, Retail, Rentals, and Warehouse operations. This position also manages relationships and operations for all in-park third-party vendors such as games, arcades, and contracted food and beverage operators. Nashville Shores is an equal opportunity employer

Requirements

• Minimum of five (5) years Food & Beverage Management experience; water park, theme park, or similar attraction experience preferred.
• Bachelor’s degree in Business Management or related discipline preferred.
• Demonstrated ability to accomplish goals through motivation, delegation, and effective systems management.
• Strong organizational, budget, and guest service skills.
• Excellent motivational, leadership, and team-building skills.
• Must have or be capable of acquiring a current ServSafe Food Handlers Safety Certification.
• Proficiency of Microsoft office applications preferred.
• Strong commitment to safety awareness and practices.
• Communicate and interact effectively and appropriately with all guests, co-workers, and management.
• Ability to troubleshoot problems and present solutions for a variety of operational challenges.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• General math skills including but not limited to basic algebra, addition, subtraction, multiplication, division, and the ability to read measurements.
• Commitment to upholding company values and standards.
• All job offers are contingent on passing a criminal, drug, alcohol, and social security background check.
• Must possess strong oral and written English language and grammar skills.
• Must be at least 18 years of age.

Nice To Haves

• water park, theme park, or similar attraction experience preferred.
• Bachelor’s degree in Business Management or related discipline preferred.
• Proficiency of Microsoft office applications preferred.

Responsibilities

• Establish goals and objectives for all revenue departments and monitor progress to ensure attainment.
• Research, analyze, and implement best practices across all operational areas.
• Develop, review and maintain departmental budgets in coordination with Department Managers, Finance, and the General Manager.
• Assist and advise management on the training and development of seasonal team members to ensure optimal guest experience in quality, service, and efficiency.
• Ensure the cleanliness of all Revenue locations and assist in general park presentation and cleanliness.
• Ensure appropriate staffing levels to optimize guest satisfaction and operational efficiency.
• Develop menu items and concepts to achieve budgeted goals.
• Ensure the safety of all team members and guests by creating and implementing department safety initiatives.
• Cooperate in a professional manner with all other department managers.
• Maintain accurate and up-to-date documentation.
• Participate in the Duty Manager program as assigned.
• Be a proactive member of the management team.
• Must be able to work varied shifts, including holidays, nights, and weekends, as required.
• Perform other duties as assigned.

Benefits

• Medical, Dental, and Vision insurance
• 401 (k) matching after one year
• Life, AD&D, Short- and Long-Term Disability Insurance
• Paid Time Off
• Paid Sick Leave
• Free entry to the park while off duty
• Free tickets for friends and family
• Additional discounted tickets and season passes
• Reciprocal admission with many local attractions (Dollywood, Holiday World, and more)

What This Job Offers

• Job Type: Full-time
• Career Level: Director